Home2 Suites by Hilton Nashville Franklin Cool Springs - Hotel in Franklin - 107 International Dr, USA

Good 2-week stay here. Staff were friendly and helpful, breakfast was well maintained, and rooms were in good condition. |An extra shout out observing Carlos clean the tables after breakfast. You could tell he cares about doing a good job and he worked at a good pace. Well done Carlos!

Every day, staff was friendly, helpful and attentive, and extremely pleasant to speak to. I spoke to Chris and he was very informative about places to eat and also about going into Nashville, Abbi, the evening manager was extremely nice. All of the staff was pleasant and a joy to talk to. The rooms were clean and a great place to stay. The hotel site was relatively central to a number of shopping areas, with highway access close-by but off-set enough to be quiet and semi-secluded not to spoil the pleasant quiet atmosphere. A number of restaurants were next-door, within a short walking distance a high value/affordable pricing.

All the staff is friendly and helpful . Abby was especially helpful and friendly. She is sweetheart! |Housekeeping is on top of cleaning rooms timely. I never had to complain about towels or getting anything replaced. |There are Plenty of shopping and places to eat locally. Great and safe location. |I would definitely stay here again. |I Enjoyed my stay!

Abigail at the front desk was very helpful & sweet when we arrived. She helped us with the problems we were having when checking in & even told us if we needed recommendations of places to go to let her know. The girl that was working the overnight/morning shift… quite frankly should be fired. She was horribly rude & even told me I “seemed a little prejudice”.. which if she knew me at all she would know that’s not in my character.. I work in hospitality & would never want any of my guests to experience what I did. Breakfast was hard & bland. Rooms are nice & clean.

Nice clean hotel, good location with a lot around, close to Nashville. Staff is super friendly. Manager Chris sends out personal emails to welcome you and check on your stay. Had great experiences with staff Abby Tyra and Joseph. They have snacks popcorn or cookies in the lobby along with fruit infused water. Overall great experience will definitely return and stay here when in the area.

Nice clean hotel, good location. Manager Chris sends out personal emails welcoming you and checking your stay after you leave which is a nice touch you don’t see anymore. Staff is super friendly, had great experiences with Abby and Joseph. Quick checkin, snacks and water in lobby. Overall great experience will come back when in the area.

I travel alot for work and stay at many different hotels across the US and this is by far my favorite place to stay. So far this year I have been here 3 times. The hotel staff is so friendly and accommodating they become your family away from home. If an issue happens to come up, (which they might since no place is perfect), they quickly address and resolve any issues or concerns. When I have to travel to this area, I wouldn't stay anywhere else and actually don't mind being stuck in a hotel! Also a great location since anything you can imagine to do is not that far away including downtown Nashville. Plenty of eating, shopping and entertainment near by! Exceptional service from Chris, Tyra, Joseph and Abby!!! Everyone else is great too. They all go above and beyond to make your stay the best it can be!!!

We booked a room at this Home2 Suites as an overnight stay on our way north. The young ladies at the front desk during checkin and checkout were very friendly and helpful. The property appeared clean and in good shape. The commons area had a working grill that guest were using. Our room was clean and bed was comfortable. There were plenty of restaurants close by and the area felt safe. This is a well maintained property.