Home2 Suites by Hilton Denver West - Federal Center, CO - Hotel in Lakewood - 50 Van Gordon St, USA

My mother came to visit (my apartment is too small for her to stay with me) and she had originally booked a different hotel that had some major problems that made it a deal breaker. We showed up at Home2 Suites at around midnight, desperate for a place to stay. Skyler and Sheeka were there, instantly offering us bottles of water when they saw how run down we were. They provided excellent customer service and immediately had a room for us within minutes, so my mother was able to settle in and get some rest. Home2 Suites was clean and safe (unlike the previous hotel) and my mother was able to enjoy the rest of her trip. Everyone else on the staff was also amazing throughout the week (sorry, I didn’t get the rest of their names). Highly recommended!

I stayed at this hotel for a 10 day business trip. I am not one to write reviews but felt it was necessary with the incredible service I received during my stay. The front desk staff was absolutely AMAZING! I had encounters mostly with Alicia, Liliana, Taylor, and Skylar. All were fantastic and very hospitable and made my long stay a lot more enjoyable. The breakfast is great and the property is very clean and quiet. As a Hilton Honors Diamond member, I stay at a lot of properties. A lot of them being Home 2 properties. If you are needing a hotel in this area, I highly recommend it. Wish I could give more than 5 stars. This is the best Home 2 I have ever stayed at and will never stay at any other hotel in this area in the future. Rock star service for sure!!!

Staff is very friendly and helpful and wanted to make sure we were happy there. Breakfast was good with basic breads and mini muffins & folded omelets and breakfast sandwiches. That’s all I need. There’s an indoor pool and jacuzzi as well as a fitness room with washers and dryers that are .50. My only complaint is that the beds are supposed to be queen size and they are definitely not, maybe a double size bed.

We planned a weekend staycation to visit Dinosaur Ridge and Elitch Gardens, and we chose to stay at this hotel because we have had great experiences at other Home2 Suites and because of its proximity to Morrison and the train line (though we didn't end up riding it). The proximity to our activities and to food options was great. It was quiet and the neighborhood felt very safe. However, this was a much more disappointing facility than the other Home2 Suites we have stayed at. While the other Home2 Suites we have stayed at were new construction buildings, this is clearly an older hotel that was remodeled for this new brand (smaller rooms, a bit dingy, no exhaust fans in bathrooms). Not a big deal - just not as nice and clean feeling as the other properties. Lobby common area, outdoor patio, and dining area are very nice and clean and new looking and extremely spacious. The big problem was the state of the hot tub and, to a lesser degree, the pool. We first got in the pool, and the main downside to it is that it is way too cold - our youngest daughter didn't mind, but the rest of us were uncomfortable. The bottom of the pool wasn't as clean as it could be, but it wasn't bad, and the jets and vents all had a little bit of brown/orange build up on them. But it was passable. The hot tub however - I was appalled at its condition. We got in, and what I first noticed was the black discoloration all over the walls and floor. All of the vents were completely covered in rust-colored build up. Worst of all, two of the corners of the hot tub were covered in black fuzzy mold growing right down to the water's edge. I looked up and noticed that the large air exchange on the wall behind the hot tub was rusted, bent/dinged, and covered in black. I got myself and my kids out immediately. I informed the front desk, and she said it should not look like that and that she would let the maintenance guy know (he was gone for the day; pool was closed for maintenance in the morning). However, this is not something that happened overnight - that condition is from long-term neglect of cleaning and maintenance. I love Home2 Suites, but this was disappointing, and I wouldn't stay there again. The staff were all friendly and helpful.

My stay at Home2 Suits was very pleasant. As soon as we stepped into the hotel we were greeted by the front desk worker who made checking in a breeze. Sheila, Jared, and Solange were especially welcoming and made sure that we had a comfortable stay and provided everything we needed. They went above and beyond to full fill our needs. I would highly recommend this hotel for its price, location, and most of all, its customer service.

I have now found a new Denver area favorite. I was impressed as soon as I walked in. I like all the common area sitting and areas to hang out. The breakfast is on the nicer side of average. The room was spacious and I really like having the kitchenette. It is a modern up to date decor. There are a few dining options within walking distance. One of my favorite things is the park across the street. It has a walking trail around a few ponds. The location is a little odd as it is tucked behind some other buildings. Great stay. I will be back.

Double billed, ignored refund request twice Didn’t give the points offered until we commented that we would stay on chat until The points were awarded. This was an hour into the second call just about the points Power was out, front door wouldn’t open, who knows if fire alarm worked and they kept checking people in Manager ignored offer to help open the main door Take your chances. Red Rock And Lake Street was awesome

Les chambres sont correctes, bien équipées, propres et grandes. Je m'attendais quand même à plus luxeux pour le prix. Le lit grinçait un peu. Le petit-déjeuner est bien fourni (chaud et froid) mais il est annoncé à 6h du matin sur le site internet et sur l'inscription dans le hall alors qu'il ne commence qu'à 7h le week-end. Cela nous a dérangé.