Holiday Inn Express San Clemente N – Beach Area, an IHG Hotel - Hotel in San Clemente - 35 Via Pico Plaza, USA

Awesome service and clean hotel! Great breakfast as well! We arrived super late (I’m talking like 5am arrival) on our check-in due to road-tripping on Route 66 😅 and the gentleman that check us in, extended us a courtesy late check out. This was quite a blessing to get a nice rest, some breakfast, and a shower in before heading out to our final destination. Most hotels these days don’t extend that courtesy, even if you haven’t used the room you prepaid for the entire night. I highly recommend staying here if you’re looking in the area. Will be booking again on our next road trip!

They give you “free breakfast” but charge $10 a day for parking. Which was not stated. The a/c units are very loud in the rooms. Pool was nice, it is heated but the restrooms are in the building and they don’t have a rinse off. If you’re on the second floor, it gets very loud since that’s the main floor. Ice machines weren’t working. Good location. Overall okay stay.

Whenever I drive through this part of CA I stay at this hotel. Staff is always super cool and the place is clean inside and out. There is an outdoor basketball hoop. Pool is outdoor as well. As others mentioned, the AC is a bit loud. It also is on or off, no fan speed setting. Not a big deal for me. Careful when parking near the white walls, sprinklers come on and will hit your vehicle! Close windows or park somewhere else!

Clean and comfortable hotel…only the location lets this HI Express down. Our checking was easy. The service staff is friendly. The breakfast area is clean and the food well prepared. The room was good sized and comfortable. Only the tiny tiny bathroom was a surprising let down. The hotel is not within walking distance of much. So be prepared to take a short ride to get to anything. We’d return.

We arrived to a dirty Room! Definitely not expecting that as soon as you arrive theres an elevated and clean atmosphere. The employees were friendly and professional. We checked in to room 338 a Suite, as soon as i walked in i could smell that the room was not freshly cleaned being that i am a Hotel Manager in a Five star Five diamond resort. This room was not thoroughly cleaned. The floor had dust and debris. The living room couch and bedroom carpet were not vacuumed correctly, doors, windows, mirrors all had water spots and fingerprints and smears. The kitchen island was sticky and had salt crumbs. The bathroom toilet had poo stains in the bowl and the tub had very long hairs and the corners were not clean. I had also encountered flying bugs on the sheers and in the closet. The bed had a blood stain and was not made presentable. It was also pretty loud you could hear the freeway. I called the front desk to change our room or have somebody come clean it. The FD rep and the Supervisor came to the room to verify and offered to give us two queen bed rooms instead of another suite as they did not have anymore. I accepted as i have a family of 5 and could not take 1 queen room and hoped for the best. We were moved to the Second floor which was perfect as this is the lobby access area where you can get to the pool breakfast room and parking lot easily. Both rooms were very clean and comfortable and we were able to enjoy our stay. I believe it was an employee not performing on their job up to expectations that led to us having these issues and i would totally stay here again because the employees cared about our experience and turned around the negative into a positive experience.

Everything was okay. Kids had fun in the pool, snacks super expensive, breakfast is advertised to start at 6:30am but starts at 7am. Welcoming Staff was nice but evening staff were bothered we asked for more towels, stated “he was the only one so we have to come downstairs for them”. I understand, just came off rude and frustrated. This was also Sunday to Monday and there were hardly any people. Stayed here 3 nights/4 days. Daughter had soccer tournament near by, really wished breakfast indeed started at 6:30am like advertised online. We missed breakfast due to early games.

The girl who checked us in to our room was so sweet and nice. As far as our room though we woke up to ants all over the TV stand and the bench that we had all our luggage on. Patrick originally tried to be helpful but after when I informed him because of the hotel our car ended up getting ants because ants must have still been on some of our luggage, he tried to say guests bring ants to the hotel!! When I was checking out the lady before me was thanking the receptionist for moving her son rooms because the first room he was put in was also covered with ants. Patrick continued to say that all hotels near the beach have this problem. Totally unacceptable excuses. DO NOT TAKE THE CHANCE AND STAY HERE!!

I was pleasantly surprised with this hotel as it was my first time staying at a Holiday Express Inn, normally preferring a four star hotel and above. We were visiting Southern California from Australia and my partner was keen to check out San Clemente and the surf area of Trestles Beach. When we arrived there was plenty of free parking and loved the 'hacienda' vibe of the building. Our initial room was on the third floor, however, it was near the freeway end of the hotel and we could hear the noise from the traffic whilst standing in the corridor. Luckily our room keys didn't work so we went back down to reception to request a room change away from the freeway, which they were able to accommodate. Overall the room room was clean, had a modern feel and provided a fridge and coffee maker, and a small balcony which was nice to be able to open for fresh air. The hotel has a small pool which did look inviting and would have used if we had stayed a bit longer. My partner utilised the free breakfast in the morning which provided a basic mix of hot and cold options (tea, coffee, toast, cereals, pancakes, eggs, bacon etc). We would happily book a return short stay at this hotel if we ever returned to San Clemente (in a room away from the freeway!).