Holiday Inn Express Flagstaff, an IHG Hotel - Hotel in Flagstaff - 2320 E Lucky Ln, USA

The service was superb. We asked for additional pillows and we received them within 5 minutes. We had brought bicycles and there was a wonderful secure place in the hotel to keep them safe. The food in the breakfast area was delicious! The front desk staff acknowledged that we were IHG rewards participants. They were very kind and treated us wonderfully! The room was very clean and modern. The king bed was so comfortable. The TV was huge for a hotel room. Our overall stay was terrific and would certainly come back if we are in this area again!

great overall value and quality. Just like in every holiday inn, the comfort of the pillows is great. The staff here are very nice and helpful. Checking in was fast and easy. The rooms are quite clean as well. Very happy with our stay here.

This hotel is on our list to stay again. One of the best, most comfortable rooms we have stayed in in iur travels. All of the staff were very friendly and accommodating. The breakfast room was very large and well laid out and the Hostess greeted you as you came in and thanked us for staying at this hotel. The breakfast was very good with many choices and all good. The bathroom lighting was the best I have ever seen in a hotel room, which are usually very dim but this was great. The decor was beautiful as well and very clean. We will stay here again for sure.

I have stayed here several times for business. The staff here is super friendly, consistently. The rooms are consistently clean and well kept. The mattresses are like sleeping on clouds and the bedding is cozy. Breakfast options are good, hot and tasty....there's something for everyone. Small thing, but I hate the lack of a sleep timer on the tvs and there is a parking fee of nearly $8 that is ridiculous since this location doesn't have limited space.....unless you count the amount of large work trucks that park across several spaces near the front.....making the average visitor park far away. Minor nuisances.

I give this hotel an absolute 5 stars! The room was perfect. It had absolutely everything we needed. The king bed was cozy and comfy. Everything was very clean. That is huge for me, as I am a clean freak. When we asked for additional pillows, we waited no more than 5 minutes. The breakfast set up downstairs was wonderful, food really good. We met Jessica at check-in front desk. She was absolutely wonderful and kind. I even told my husband after we left her, "Now, that's how one treats a guest! We will definitely come back to this hotel again, if we come back to Flagstaff.

Nice stay - Bed was very comfortable and the room was clean. Shower had a nice strong stream. Even the refrigerator worked :-) so the only negative i experienced from this stay was that a $5.00 parking fee was added to my bill. I have a normal sedan, so i am guessing all guests pay this fee.

These were the most comfortable beds in a hotel I have ever slept in! The 24/7 access to coffee, tea and hot coco was great and much appreciated. There was a good selection of items at the breakfast buffet and overall it was a great stay. We will definitely stay here next time we are in Flagstaff.

This place is amazing. The room was great. I was able to keep it at my perfect temperature and sleep great every night. So many pillows! All the pillows to choose from. Breakfast was fabulous every day. The best part was Deborah! The self appointed Lobby Ambassador! She’s marvelous. Goes around during breakfast to check on guests. She asked us what our plans were for the day. I told her we were going to the Grand Canyon and she whipped a map out of her little blue bag and started highlighting and explaining where to go to avoid crowds and see the best views. The woman is a wealth of information. She even has a red nose to wear for kids! Cutest thing ever.