Holiday Inn Express & Suites West Omaha - Elkhorn, an IHG Hotel - Hotel in Elkhorn - 19040 Evans St, USA

This holiday is a perfect location for feeling safe & being secluded from the busy life outside. Along with the front desk & house keeping are extremely polite & give wonderful communication. I appreciate the kindness as it can really determine how your stay will go. The rooms are very clean & well stocked. Along with housekeeping is on their a game of checking in everyday. I think the gym is very clean & wonderful to use. Overall I’m very happy with this stay! Only downside is not that many tv channels which literally no big deal I’m just a big tv gal. & the footsteps above the room sound like rhinos stepping around lol. Which again no big deal just gives a little fright every now & again when you hear it! However I would 100% stay here again :) I extended my stay from one night to 5!

RUDE!!! Called to get rates on a room to stay locally in Omaha due to the storm damage and no power at home. Simply called and for one night it was $474 with 2 dogs. I said thank you I will need to check around and the guy at the front desk hung up on me!!!|Many people are without power and looking to get out of the heat. Their not having the best of times right now and no one needs that rudeness under any circumstance

Never leave reviews but this compled me to. I booked 2 nights this hotel through Priceline and need to extend stay another night due to extend work. I called the front desk on the second day to book for an additional night and make payment and mentioned I don't have preference on the room (same room or if they need me to shift). The lady at the front desk told me can price adjust and give you the same price as in Priceline don't book it just come over to front desk and get CC to bill for the extra night. When I went with the CC to extend my stay, the owner was present at the front desk who started taking rudely and mentioned that there has been a price increase of $50 due to it being Sunday. I mentioned that I had spoken to the front desk lady and she asked me to not book through Priceline where I was getting a good deal and said she could do the same price. The owner then rudely using loud voice said and I quote his exact words"it's loss for business the prices change by second why did you believe anything she says or for that matter any person in this hotel says if you got a deal you should have booked yesterday. You should not trust me or any front desk person working, we would not honor the price" I mean seriously! The owner of a hotel in hospitality business talking about not to trust his employees and this rudely to a guest and asking to not to believe anything the front desk person says it's ridiculous! I would not go back there again. I checked out and booked in another hotel a 2 mins extra drive and for a higher price but better than this rude owner who doesn't know anything on how to behave

Hotel staff was outstanding and the facilities were just as great. Room was available before listed check in time, clean property all the way around, great breakfast and every staff member was very gracious and helpful. Stayed with a hockey team for a tournament and staff was so accommodating and property had perfect common areas for gathering our families. Nice restaurant next door was also a big bonus. Will absolutely stay here again when in the area.

My stay at the Holiday Inn Express in Elkhorn was very enjoyable. I arrived earlier than the preferred check-in time but, my rooms were cleaned and ready. Jeff checked us in and was very courteous and professional. Our rooms were very comfortable and clean. I especially enjoy the great mattresses and get a very nice sleep. There was a nice variety of warm food at the breakfast bar like real eggs, two types of sausage, biscuits and gravy and pancakes. Check out was easy and fast. Jeff was at the front desk again at our check out and was genuinely nice to make sure our stay was enjoyable without any issues. Thank you, Jeff, for a great stay and enjoyable conversation.

Excellent experience! The room was clean, beds & pillows were comfortable, very friendly staff, great amenities, and great government rates. Highly recommend!

Positive: "" Negative: Front desk gal didn?t speak English very good, couldn?t understand her what she was asking me.the king bed was to high for I?m a short person.

Super noisy air conditioner unit. It was hard to sleep. That combined with the traffic noise made the experience very substandard. I would seek another option.