Holiday Inn Express & Suites Olathe North, an IHG Hotel - Hotel in Olathe - 12070 S Strang Line Rd, USA

10/10 experience! when we checked in, luggage carts were available. room was very clean and elegant. we liked how it was bright and cheerful but not too bright. the pool and hot tub opened pretty early and closed later than most pools! the hot tub and pool were the perfect temperature and towels are available and provided. other activities like fitness center are open 24 hours! hotel is inexpensive for how great it is.

Our family had a wonderful experience with this hotel. The breakfast was fabulous!! Our room was immaculate and the beds were very comfortable. All of the staff was friendly. The men cleaning the pool were super sweet to our 4 boys. Jessica and Jenny let us check out late so we could swimming since our plans got rained out:) I could not recommend this hotel enough!!

We have stayed (and liked) several different Holiday Inn Express hotels. This one had by far the nicest lobby area of any. The staff was nice and very helpful. The room was good size for a non-suite and was clean. The bed was pretty comfortable. The bathroom was clean with a spacious counter though the tub was higher than average so harder to get in and out. This could be a problem for children and elderly.

I wanted to give a shoutout to Shannon Swanson at the front desk! She is absolutely wonderful! Her personality, professionalism, and kind heart made being on the road for business so much nicer of an experience!

The hotel felt dated like the owners were largely just putting in the amount of money to just keep it up. The breakfast was bare minimum and not everything was out every day. This hotel is not ADA compliant as there is not a working handicap door (even though it had a handicap sticker, there is no handicap button anywhere). It was hard just to get the cart in because there were no sliding doors. The pool area reeked of marijuana because someone was smoking outside. When I swam in the pool with goggles I could see hair/stuff floating in the water although we were the first ones to enter the pool for hours. The minifridge decided to stop working during our stay and melted all over the place. The location makes it easy to get places, but I would not stay here again.

Room was clean and nice. The bed was ok, pillows were so soft with no support. The mattress was far enough from the headboard that no matter what the pillows kept falling in that space. Breakfast was good.

When we arrived the entrance was blocked by 8 teenage boys playing soccer in front of the door. Could not pull up to check in or unload. They kicked the ball in front of me as I walked in and laughed about me asking them if they could find a better place to play. Children were running up and down halls. Breakfast was held up till 715 late eventhough the servers were there and cleaning up and many guest waiting.

Rooms were clean. Staff were very polite! Great location for walking distance to food/ restaurants. Shopping acrossed the street.