Holiday Inn Express & Suites Oakland-Airport, an IHG Hotel - Hotel in Oakland - 66 Airport Access Rd, USA

The staff was really great there. The room was very nice and clean. We left our car there while on vacation to Hawaii and it was fine when we came back. A prompt airport shuttle took us to and from the airport. I would definitely stay at this hotel again if we fly out of Oakland airport again.

Positive: The front desk gave us great dinner recommendations and got us the1st floor King room we wanted! The location at the airport was perfect for our 8:15 a.m. flight (with a rental car return in advance). Walmart was nearby for travel snacks! Negative: We left the hotel at 6:15 and were SAD to miss the amazing cinnamon rolls that started at 6:30 with the hot breakfast (but we did get some muffins, milk and fruit)

I understand why this hotel is #1 in the area. From start to finish this was an amazing stay. We flew into Oakland at 12:10am and came in after the rental car facility closed, so we were forced to stay the night until it opened in the morning. I called the hotel front desk as we were walking to baggage claim to request for a hotel shuttle, and it arrived as soon as we got to the curb. ||We were pleasantly surprised that the hotel was conveniently outside of the airport. Upon check in we were greeted right away as IHG members. The lobby and interior were clean and bright. Our room was spacious, beds were comfortable, ample outlets to power up all devices, quiet, clean, and nice Dove bathroom products. Always enjoy the complimentary breakfast from pancakes, bacon, sausage, omelets, cinnamon buns, muffins, pastries, bagels, yogurt, fruit, cereal, juice and hot coffee, it was a great way to start off our day.||Check out was a breeze and the shuttle brought us to the rental car facility so we could be on our way. It was an excellent stay and the staff was friendly. Would definitely stay here again if in the same predicament.

My stay here was great and was everything I needed it to be…quiet, secure parking imo, staff was excellent, room was very clean and comfortable, close to the airport, etc. My loyalty status was immediately recognized by the front desk and they had already upgraded me. I picked up a pizza to eat, staff member there asked me if I needed anything and supplied me a couple paper plates to take to my room. Had no issues going in and out of the gate, room key controls it and it was already put up for me upon leaving after checkout. I’d absolutely stay in this hotel again if I’m back in town and flying out of OAK.

In the lobby you'll find complimentary copies of The Epoch Times which is published by a far-right international media company affiliated with the Falun Gong new religious movement. ||Room assigned was not ready and had to be reassigned. TV in new room did not work properly and toilet seat was loose. But overall hotel was clean, and receptionist was courteous.

Terrible experience. My family and I had a layover for 5 hours around midnight ant the Oakland anirport and booked this hotel due to its proximity to the airport and offer of shuttle service.||On paper everything was great but that’s where things started to go south once we landed and were ready.||- 15 minute wait for overnight front desk agent to answer our calls for the shuttle. (After multiple attempts to call)||- another 25 minute wait for the shuttle (hotel is 3 minutes away)||- check in was quick but the crib was not set up in the room although the agent confirmed this was noted on the reservation. (I was later given the excuse that the room attendant didn’t know how to set up the crib? - what does that even mean? I saw the crib down the hallway with linens tossed in a plastic bag on top.||- was told the shuttle service back to the airport was full at 4:30am. I asked what my other options were and she told me to pick another time (but they only run every hour so a 5:30am shuttle would be too late). We hastily booked an Uber to the airport to ensure we make our flight, then a moment later got a call from front desk that there were actually 2 seats open on the bus. Too late to cancel Uber, but at this point we just wanted this whole ordeal and inconvenience to be over with. ||We will definitely be looking into other venues next time we find ourselves in need of a reliable night’s stay near Oakland airport.

All the staff is great I stay here frequently but Darius deserves a special mention. He is genuinely friendly, helpful and extremely pleasant. An absolute bonus to associate with him during my stay:)

Great service and location for a place to stay. Enjoyed everyone we came in contact with along with a great dinner at their sister location. Easy to Uber around from but was encouraged to not walk around on our own by the wonderful Darius who shuttled us to and from the hotel.