Holiday Inn Express & Suites Hiawassee, an IHG Hotel - Hotel in Hiawassee - 300 Big Sky Dr, USA

I highly recommend staying here. This is my second time staying here (stayed August 2023, too). Both times I did section hikes of the Appalachian Trail and then came here to stay overnight. The staff is so kind and professional. The hotel has been remodeled and is up to date and clean. The rooms are very clean. The beds are comfy. The breakfast is great, Ms. Dee in the kitchen is so funny and sweet. The staff is working towards being even more accommodating to weary hikers. They've added a hiker box since my last visit. The coin laundry is a great bonus! I really cannot say enough nice things about the staff here!! Oh! And the room has two queens and a fold out couch. Perfect for us hiker friends!

Wow! We found this place last minute and were able to book a room quickly. It is very nice , clean , and breakfast was very good ! Overall very satisfied with our stay and we would definitely stay again .

The hotel's staff exhibited exceptional kindness and hospitality. Ms. Lisa at the front desk was particularly outstanding, providing excellent service and going the extra mile to ensure our reservation was processed smoothly. The entire team maintained a professional and welcoming atmosphere, making us feel at home. Over all EXCELLENT EXPERIENCE

We had the best time staying here for a girls night (also for a wedding near Lake Chatuge). Our room was so clean and cozy. The lady working the front was busy but very attentive to everyone's needs. The breakfast also exceeded our expectations with a lot of different options. We hope to return in the future.

Hotel looks new. The place is clean, neat, and orderly. The staff was quick to respond. The breakfast was hot, good, and the staff running it was really good. She kept the hot food stocked and fresh. The rooms were very nice. The best thing is that my kids and I didn’t feel like people were loving here month after month like a homeless camp. I experience more and more “homeless camps” as I travel even at holiday inns in some parts of the country.

Hotel staff was exceedingly nice and attentive. When we checked in the front desk lady, who’s name I unfortunately did not get, was excellent, and even went out of her way to get me fresh coffee. Room was very big, everything was perfectly clean. First thing I do when I check into hotel is a bedbug check and our room passed with flying colours, they even have the mattress covers that most hotels don’t have which is a fantastic sign for attention to detail. Renovations look good, if still unfinished. Continental breakfast was absolutely amazing. Probably the best hotel breakfast I have ever had easily.

Positive: "" Negative: Hotel advertised at pet accepted but upon checking in was told that only service pet allowed. Hotel front desk was not empathetic . We asked for a refund and cancelled. Manager denial our requested and was told to pay an extra $50 fee a day.

Absolutely what we needed for our overnight stay in Hiwassee— friendly staff, clean and comfortable, and breakfast was even better than expected. Was not expecting hotel breakfast biscuits to be actually delicious! Will definitely stay here again.