Holiday Inn Express & Suites Columbia East - Elkridge - Hotel in Elkridge - 6064 Marshalee Dr, USA

We were really pleased with the accommodations. We were pleasantly greeted at Check in We absolutely loved the mattress. What I enjoyed the most was the chaise studio lounger. So much more uusable than the normal extra chair in a room. I loved it so much, I am going home to rearrange one of our rooms and purchase one of these.

Definitely will return. The rooms and lobby were very clean . The front desk Will was great . He was very nice . When you think that people don’t have any hospitality anymore. Will is the guy. He was very helpful, friendly and nice . The room was spacious and clean. The only thing the sign needs to be on the street . It sits behind a gas station and other business. Don’t see the sign until you turn into the gas station. Other than that it was a great stay .

Me and my family had a great time at Holiday Inn Express. The rooms were nice and clean and the beds were very comfortable. The customer service was outstanding. Linda greeted me with much kindness and professionalism, which is what I needed especially after a long day of traveling. I would recommend all of my family and friends that are traveling near by and in the area to make reservations at this Holiday Inn Express.

Check in was welcoming and quick. The mattress was wonderful!!! We were satisfied with the room. |Breakfast included a wide variety of choices. |The Check out procesz was also quick and pleasant. |We were very pleased with these accommodations.

We've stayed at this hotel many times and always had a great experience. This is our to go place when we need a quick getaway. Location provides access to food of our choice. Staff is always great. Kids love the indoor pool and we just love to relax there.

It was the best offering for the price. Very clean and friendly staff. Will was an amazing front line customer service representative. The continental breakfast was perfect and the coffee was my favorite part of my hotel stay. Would recommend if you’re in town.

We had the perfect stay here and would definitely stay again. Judy, who checked us in, was great! The room was super clean and updated, parking was plentiful, breakfast was nice, and there were plenty of options for dining in the area. We had a spa tub in our room, which was heaven!

My family reserved three rooms, and overall, our stay was fine. The rooms were clean, the beds were comfortable, etc. Unfortunately, my experience was ruined at the very end. ||After checking out and on our way home, I realized I had left behind a garment that I had washed out in the sink and hung on the showerhead to dry. My husband, who is a diabetic, also left a vile of insulin in the mini-fridge. ||I got a bit of a runaround from the staff I spoke with, and I received different responses to my question about the policy regarding guest items left behind.||I was told by a gentleman during my third call that he would call me back after speaking with the housekeeping supervisor. Nearly 4 hours later, no call. I then called back and was told simply that no one on the housekeeping staff found my garment. This leaves one of three possibilities - 1) no one including housekeeping has entered my room within 72 hrs of my checkout (not likely), 2) The garment was tossed when the room was cleaned (that is usually not a hotel's policy, as most have a lost and found), or 3) someone of the housekeeping staff liked my garment as much as I did and decided to keep it for themselves.||Nevertheless, this unfortunate incident most definitely tarnished my experience and will undoubtedly factor into my decision to reserve another stay in the future.||Lesson learned: Check, double-check, then triple-check your room, your safe under the bed, etc. The days of having an item inadvertently left behind in a hotel and having it returned to you appear to be over.