Holiday Inn Denver Lakewood, an IHG Hotel - Hotel in Lakewood - 7390 W Hampden Ave, USA

I have stayed here many times over the years as it is a good location to visiting family. There is a gym, business lounge, outdoor pool and a restaurant. This time wasn't the greatest of stays, maybe just due to a combination of things. Vent in bathroom didn't work so bathroom was very steamy after showers. Fridge had no settings I could change so it was barely cool. No extra bedding provided for the pull-out couch (had to go to front desk and ask for some) and then found a huge dog bone underneath. We've usually been provided breakfast vouchers in the past but didn't receive any this visit. We were booked for 4 nights stay but left after 2. Again, hoping that this was just a fluke stay as before it has been very nice. Ask for a south facing room unless highway traffic noise doesn't bother you.

The staff made me feel welcomed and important. The room was way bigger than I was expecting, and the bathroom was very roomy. The room was thoroughly cleaned and the bed was comfortable. I was able to get work done, and felt like the location was safe and accessible to needed amenities. A great hotel experience!

Room was very clean and modern, stocked with conveniences like blow dryer and iron/board which I definitely needed and used. Our stay was quiet except for a car alarm going off one night- not the hotel’s fault. We didn’t need maid service but saw them working hard in other rooms and they were always friendly. Only issue for us was no fan in bathroom. It got uncomfortably steamy there and we could only use the mirror in the room to do hair and makeup. Not ideal for two women in one room. Desk staff were friendly and helpful. Small convenience store room near front desk was helpful for us. Plenty of well lit parking was available for our rental car. Overall very nice quiet room and great stay.

Pool unavailable and not updated on website. Shower didn’t drain well; toilet stopped flushing. No microwave in room. No free breakfast. I understand they want you to eat at their restaurant but it’s not an option for travelers with food allergies. I wouldn’t stay here unless you had to. The employees were nice and efficient but that was the only positive from the experience.

The room was very clean, quiet, and comfortable. Excellent Wi-fi and in room fridge. Stayed over a weekend in December so not too many guests which helped with the room being quiet. House keeping only available upon request, but very prompt and polite when requested.

Overall, this hotel was a pleasant stay. The staff were friendly and attentive, the rooms were spacious and comfortable, and the outdoor pool was a lovely addition. Unfortunately, the lack of TV streaming services was disappointing, as it made it difficult to relax and unwind in the evenings. Despite this, I would still recommend this hotel for those looking for a simple and enjoyable getaway.

The beds and pillows were so comfortable! The customer service great, they delivered extra comforters to our room upon request. The room was quiet and I was able to get wonderful sleep, even on New Year’s Eve. Adequate on site parking available.

Initial impressions: great front desk staff during regular hours. Check-in was quick and painless. Room was clean but had a musty odor. No room safes. Maid service available but only on request. The location is near very busy roads, so the traffic noise is constant. The down comforter was warm and cozy. The bed was comfortable. No complementary coffee in the lobby in the morning, no complementary breakfast, no exhaust in the bathroom. The channel guide on the TV is for viewing only, so expect to scroll through some 60 channels to select anything. Having stayed in many similar type hotels over the years, I would rate this the Holiday Inn Lakewood as the lower end of average (for the noise and lack of coffee or breakfast). Lots of room for improvement.