Hilton Grand Vacations Club Hokulani Waikiki Honolulu - Hotel in Honolulu - 2181 Kalākaua Ave, USA

First, the stuff is wonderful very personable and very helpful. This gorgeous hotel is located in the center of town where all the shopping malls and restaurants are. The room was amazing has everything you can think of, from the kitchen appliances, utensils, laundry basket and detergent, to the TV room and pull out sofa this room is much better than the pictures online. Bed is huge, beautiful and very comfortable. The well designed bathroom has a beautiful large Frameless LED Smart Wall Mount Vanity Mirror Bluetooth Wi-Fi Display with a big tub and shower. The views from our balcony were fantastic. We enjoyed the swimming and sauna at the top of the building. Lastly, there are scheduled daily fun activities and discounted coupons for restaurants and shopping.

The hotel is very centrally located in the heart of Waikiki. It’s across the street from the Royal Hawaiian Shopping Center and a couple blocks from the international marketplace. This is the perfect location for any one who’s not renting a car and wants to explore Waikiki without having to drive anywhere. It’s a short taxi to Ala Moana shopping center and downtown. |The facilities here is clean, comfortable, and very nice. What makes this place a 5 star hotel is the staff. Allen, Nicole, and Jonathan were excellent and responded to questions and requests promptly. Michael was the first staff member to greet us when we arrived at the hotel. He greeted us like we were old friends or family. He went above and beyond to make us feel welcomed. He also checked in on us to see if we were enjoying the property throughout our stay. The facility is beautiful, but the staff is what sets this hotel above other places. I highly recommend the Hokulani for a wonderful stay during your Hawaii vacation.

To begin, we are HGVC owners. We used 'Open Season' to book our room. We stayed three nights. This was not our first visit to this hotel. But, I must say, it may have been our favorite. |As we were moving from another hotel, we arrived in the morning to have our luggage stored until check-in. This was easy and efficient. To expedite our check-in later in the day, I 'checked in' in the morning so all that I had to collect at 4pm were the keys. The desk was not busy at 9am!|At 4pm, we went to our room. We were given a beautiful, end-of-the-hallway room on the 10th floor! Loved it! (I like a quiet room away from the elevator.)|The bathroom was as a big (or bigger!) than the living room. Huge shower. Free standing tub (that fills from the ceiling), two closets, separate toilet, two sinks! Great!|The room itself was very clean. |The kitchen is quite small--just a studio kitchen with two hot plates and a small(er) fridge and freezer. But, it was adequate. I don't cook much on holidays. It was sufficient to prepare a light breakfast. |During the day and early evening, one could hear people and sirens from down below on the road. But, it was quiet at night! That was a big concern for me but I must say that the room was pretty quiet from outside noise!|I will say, though, that we had a small noise issue one evening. I thought that I had inadvertently turned on the tv in the bathroom mirror. There was no picture, but the sound was as clear as day. I could hear it from the bed in the bedroom. Was it a podcast? A radio show? What was it? I called the front desk for help as I could not seem to turn off the volume. Turns out, the neighbors next door had their TV on. Maintenance called the front desk and the front desk asked them to turn it down. In minutes, I couldn't hear anything. While I felt badly, I was happy that the hotel dealt with it quickly. I wonder, though, about soundproofing--but, for me, it was handled!|We appreciated, too, the bathrobe and slippers. While we had to request these items, we were pleased that they were an option. |The rooftop pool was clean and not too busy. As many have said, it is really just a dipping pool. But, it was nice. We enjoyed a dip in the hot tub, too. There were plenty of loungers and fresh towels. It was relaxing to spend some time lying on the chaise and viewing the ocean and city scape. |All staff that we encountered during our stay were courteous, professional, and friendly. |We will be back!

The rooms at this resort are very well designed and make excellent use of space! The customer service is top notch at this resort as well! The location worked fine for our family since we didn't feel the need to be very close to the beach. If you want ocean views or a very short walk to the beach, there are better choices. However, the location on the Waikiki Beach Walk does provide many shopping and dining options very close by, which was nice! There is a lot of street noise, so a noise machine is a must overnight. We brought one, but the front desk said they also have them available to borrow. We would definitely stay here again!

Rooms and locations were excellent. Service was great. We did find a cockroch in the room and the cleaning crew took care of it right away, changed ed sheeting within few minutes. Over all it was a great place

This is our second time staying here and we love it! The rooms are like mini apartments and provide a lot of space and privacy. They’re re so clean and the beds are very comfortable. The staff are always so friendly and helpful. You can’t beat the roof top pool and bar and the views from up there are amazing. Its conveniently located within walking distance of just about everything.

Great location, close to the beach, shops and restaurants. very nice suite. However, the water fountain is bigger than the pool. Its so tiny, you can only sit and dip. Why bother having a roof top pool if you can't swim in it.

Great location in Waikiki - close to everything - while still quiet and relaxing. Rooms are nice, and the service is excellent. Bonus, Starbucks, and the mall are right across the street. There are a lot of food options close by. The pool is small. However, the pool deck is nice with plenty of room. Also, while it's not on the beach, the beach is a short walk.