Hilton Garden Inn Houston-Pearland - Hotel in Pearland - 12101 Shadow Creek Pkwy, USA

Wish we could have stayed the night after a very lovely event at this location. Everything was clean except the parking lot. Very spacious facilities and lovely decor. Staff was friendly and hospitable. The servers were also very quick, there was no dragging throughout the event and they made sure that if we lacked anything they accommodated us with smiles. Will be back.

I reserved a room here. It was easy,customer service was excellent,friendly & I was accommodated per requested to the 1st floor. Rooms were very clean. My future stays will be here. I highly recommend.

I’ve stayed at this hotel multiple times, last time they changed the name on my reservation and removed it from my Hilton account and I haven’t been able to have it added back to me so I haven’t been able to get my receipt, I have emailed the manager Andrea Lynn multiple times and she only responded once and has not fixed my issue

if you are planning to stay here, just be aware that your room will not be cleaned unless you ask for them to clean it. i was surprised by this policy given that this is a hilton hotel! aside from that most of the staff at front desk are not friendly. they are not giving a good first impression for this hotel!

The pool is hot, not warm, but hot. There are no vending machines but they do have a pantry where you can buy snacks. The pantry was very understocked, and no prices are posted. So I went to the front desk to inquire, but no one was there. The dryer was broken, and there’s only 1. The gym was nice, but it was hot. Also the water fountain cooler thing ran out of water after my second drink. The bed was lumpy and the pillows went flat as soon as you laid your head on them. The bathroom was nice. 👎

Nice clean hotel. There were small ants in the bathroom coming from a crack in the corner of the wall. Outside of that it was a very nice stay. Comfortable beds. The breakfast isn't complimentary but very good

Had fabulous conference here at the hotel. Good vendor space and great products. Good, clean atmosphere Bathrooms need more frequent cleaning & attention

The staff was very nice and friendly. The lobby is well decorated. The rooms aren’t as clean as they could be but the AC runs well. My toilet didn’t have a lid on the back and it was late so I didn’t care to swap rooms but it’s kinda crazy that this happened as a whole. How do you miss that detail? Breakfast is expensive for what they offer imo. This worked for a quick sporadic night but I wouldn’t come here again.