I've been doing business with Hi- Tech Cleaners for over two years. I left my comforter here and the Cleaners Employee stole it. A heavyset Mexican woman maybe 40 or possibly 50 who claims to be the owner. The best part is I asked for a receipt for all the laundry I've ever done and there was no pick up receipt for my 500-dollar comforter. This is a breach of trust with a local company in our neighborhood. It seems as if Hi-Tech Cleaners can't be trusted with any luxury items. I asked to check the cameras and she refused. She also tried to steal my Burberry blouse also. I'm so devastated about my favorite comforter.
I had a disappointing experience with this dry cleaning company. Unfortunately, some of my clothes went missing during their service. While I appreciate the convenience of dry cleaning, the loss of my items was a significant inconvenience. I hope they can improve their handling and tracking processes to avoid such issues in the future. It’s such a shame to see what’s happening in Inglewood. Where’s the integrity??? Being told I can’t prove that my clothes were stolen is just a shame. We have to work together as humans and build a community where people can be trusted to engage in business. I will not be doing business here again I recommend reading reviews before going to any place.
They have the best prices in town. However, I almost had a heart-attack when I found these spots on my UNIFORMS! They said that it was because of a "pen." I said, "OK," and gave them that. But as I looked at four other uniforms, there were the same dark spots! I then waited for them to tell me that I had a bunch of pens in my pockets, lol. Needless to say it got better, because I had them clean my tennis shoes. It seems they just put plastic around my shoes because I just used a Clorox wipe to take off some spots (which is why I took them to get cleaned at the establishment)! So try your luck, but they messed me up. So now I have to go to some expensive cleaners somewhere else.
Do NOT bring your clothes here. They are thieves. I brought a very expensive piece of clothing item here and now they are saying they cannot find it. I asked the heavyset older Hispanic “owner” (I do not believe she’s the owner) where did it go, she says “I don’t know,” then she changes the story that someone picked it up, but there is no pick-up date on the receipt so she is clearly lying. I asked her for video footage, but she refused. I also highly believe she is racist. Very unprofessional business.
I've had nothing but Positive encounters with this company.
Very professional, exceptional work, great customer service, great staff!!!
