Heritage Inn Augusta - Motel in Augusta - 3039 Washington Rd, USA

Rooms were absolutely filthy, smelled like cigarette smoke and dirt. Paint peeling off the tub, sticky substances all over the floor, and horrible service. Not to mention they didnt tell us there was going to be a band across the alley, that allowed for 0 sleep. When I asked for a refund they speak a different language so I cant understand them. STAY SOMEHWERE ELSE

Room was what I needed for the time I stayed ...Apeee was very nice...she made sure I was comfortable the whole time during my stay ..

Room was clean, staff was wonderful to deal with. They're getting renovate the rest of March so wasn't able to book longer but my stay was peaceful and I appreciate the owners they are very nice with lots if support

Bed bugs and roaches had to check out early and did not get refund. September 4th 2024

Originally they reported service animals were free but when we tried to extend our visit we were told that we had to check out because he changed the rules and refused to let us stay because of our dog who was not a danger to anyone. The room was dirty and the free breakfast they advertised did not exist. I highly recommend you DO NOT stay here. The smell of garbage is everywhere.

I was there to go to a wedding.I was late getting there and I had to take an upstairs room.I am disabled so they were kind enough to give me a room on the bottom floor the next day.The room was very clean and their was no bugs in either room I thoroughly enjoyed my stay and will stay again.The owner was very kind.They allowed my granddaughter to stay with us the night before her wedding.I give. Them a perfect rating on everything.

Very well run very clean enjoyed my stay we'll be back.

Everyone!! If you make reservations with your credit card,and pay with cash,,make sure you get and keep that receipt, they'll still charge your card,,am in dispute right now trying to get back my 51$,,was there twice and pay cash..was unaware they charge my card the 1st time..hopefully they dont charge it again for the 2nd visit..you been warned...