Heinen's Grocery Store - Grocery store in Bay Village - 434 Dover Center Rd, USA

Not much meat in their already made meat lasagna. It had three tiny chunks, smaller than the size of a marble. There were trace amounts of crumbs of meat. It was mostly just pasta, sauce and cheese. It was a pricey treat, not again. I'd like to add that the two women working in produce were awesome. They both were very helpful. One explained the fruit I never saw before and section it off for me. There were a few not so happy workers but it's like that everywhere.

Best produce, salad bar has great variety. Prepared food has great choices. Very well stocked shelves. The store is very clean. Employees are very polite and helpful.

Heinens is great. Very clean. Fresh food. Lots of options. Pistachio muffins are dope (leave some for me if you go) A little pricey but all groceries are now

Wow! I was blown away at how good this Heinen’s at Bay Village is. First, their building is amazing, their produce is so fresh and they staff is super warm and welcoming.

A little bit smaller than the Giant Eagle we go to, but the selection of items are great. We went specifically for Tony Packos Hot Dogs. The only place we know that sells them. They are excellent

I can't understand why people shop here. Walking in, past three associates, not one greeted us or would even keep eye contact. See us, look away. Went through the store, somethings were fairly priced, other things ranged from a few dollars more to almost twice the price. But this being the ONLY grocers around, there's no choice. Towards the back, looking for ice cream, there was a cooler with steam/smoke coming out. It seemed appropriate to inform the staff, I'm not a refrigerator guy, this seems odd. Brian (or Brad?) walked out, and I waved, smiled, and said "Sir!" with an upward inflection, implying I had a question. He looked at me, locked eyes, and raised his eyebrows- clearly acknowledging my existence - then turned around and started walking away. Are we serious. I was taken a back. I ran up to him and stepped in front, waving my hand, "Sir!" This is not a joke. This dude looks at me, turns around, and tries to leave!!! I can't believe this really happened. I went again in front of this dude  (heinens shirt, name badge, came from the backroom), third time, and he says "o, me?" Yes, you, f-tard! Your machine is doing something!!! He said it was defrosting, and continued on giving zero fudges. So got a couple more things, some burgers that were well priced, and a drink (both heinens brand, and still not cheap, but their cheapest stuff ranks bottom of fairly priced for other stores). In the checkout, our cashier did not once acknowledge us. No hello, no how are you, looked at us, and did her job. The bare minimum. Am I less valuable in a t shirt and shorts? I'm sorry I didn't wear a suit for my day of adventure and activity. Roberto, the designated person to talk to the cashier the entire day, did take some breaks to ask if we wanted it in separate bags. He asked two more times, regardless of my direction of one bag, but whatever. He spoke more to me then the cashier did. I meant to not say anything at all to the cashier, and see if she would say anything, but when she handed me the receipt, I accidentally said thank you, and THEN she told me to have a good day. Not ONE word before. If there was ANY other place for me to shop, I'd have walked out and gone there. They have a good setup going here.

Very clean, pleasant environment. The shelves were nicely stocked.The only staff I actually interacted with treated me like family. A big shout out to Sam in Meats/Seafood/Deli area. She was helpful when asking questions and very personable. I will try Halibut eventually. The cashiers were friendly and all in all the store was a pleasure to shop in. Our flowers are beautiful and I can't believe they had Double Devon Cream!

Heinens is a wonderful place to buy groceries! The staff is beyond helpful, especially Carolyn in the deli! I'm always discovering new and exciting things to eat!