Harris Teeter - Grocery store in Potomac - 12525 Park Potomac Ave, USA

Second time I was at Harris Teeter located at Potomac, MD.The staff at the store was as usual rude, snarky and disrespectful. The cashier Mickey was rude when I asked him a question. I wish at least around this time of the year the staff there learn to be polite and respectful. I will never ever go to that store unless the staff change their attitude towards the customers. I hope the management provides proper training to their staff to polite and respectful towards customers to attract more crowd. The store was empty as usual compare other grocery stores around that area.

The short version: If you enjoy overpriced, understaffed, and poorly stocked grocery stores, this is a great place for you. This Harris Teeter is large, well-lit, and has an abundant selection of products you'd never want with a dearth of anything you might. The long version: I don't know if it's this specific Harris Teeter or just the brand in general (looking at you, Kroger), but it is not the best. Shopping here requires a sound strategy and careful planning as to which day of the week you go, at what time, and with what needs. Things go out of stock very quickly, and the items that are in stock are typically not exactly what you were after, on the cusp of expiration, or already expired. For example, if you need some sauerkraut, rest assured that there will be a bountiful selection of artichoke hearts in every conceivable quality and quantity, stocked quaintly next to the empty, single sauerkraut item that which is out of stock. Now replace sauerkraut with whatever it is you need. Tomato paste? Popcorn? Bread? Chicken? They might have one, but it is going to expire in 4 days. Rest assured they have plenty of artisanal toilet paper though (thank goodness). There's been reviews on here about the staff being unfriendly, which I've personally never experienced in the 2.5 years I've been shopping here. The staff is fine, there just aren't enough of them. That's a fairly common theme these days, though, so I don't hold it against them. Low stock was a pretty common theme, too, in the pandemic days however we are sailing into 2024 and no one else seems to have this problem. The competition (Giant) isn't any better. The bottom line, if you want to only drive to one grocery store when you do your shopping, drive a little further and just go to Safeway. They'll at least have bread.

I really like this place, their kosher sections may not be big but they got what you need, the dining area is great and the staff team is knowledgeable of the locations of their products in the store. I've seen this repeat with several of the staff members, great job! Keep it up!!!

Modest selection with very long lines and not enough registers open. Even when not that busy, few registers open and very slow. Has unused coffee bar for geriatric patients. On the positive side, is clean with nice staff and reasonable patrons.

This location does not support employees with mental disabilities. Staff members ignore complaints about being bullied on

My favorite part of this store aside from friendly staff is the sushi bar. Their 2/$16 poke bowls are the best I've had in this area for the price. Proportions are always right and there's usually at least 2 available whenever I visit. Cheers.

She was so helpful even though she was doing everything she made sure to let everyone know she would be with them shortly and she definitely did!! She’s awesome

Excellent Customer Service seems to be available in every department, and considering its relatively small size, they manage to stock a very wide selection and rarely run out of anything. Only the salad bar and hot food bar run out of items quite often.