Harbor Freight Tools - Hardware store in West Valley City - 4660 S 4000 W, USA

I have been here several times. They rarely have what I'm looking for, I've had to return items due to being faulty on more than two occasions, and I was personally hit in the parking lot right in front of the store and knocked to the ground. The person that hit me left immediately so I went into the store to ask if they had surveillance and they said the only surveillance they have is staff and none of them were watching. Home Depot is right across the street and for me it's a better option at this point.

The employees were much more concerned with telling us every chance the got that "they were closing in 10 minutes" than they were with asking if we needed help finding something. We ended up leaving without buying anything.

First time stepping into Harbor Freight, I had my 7 yr old nephew with me that desperately needed a restroom. I was coldly told by one of the cashiers that they were buisy and that if we walked to the back of the store where the restrooms were located she would send someone back to let us in the restroom as soon as someone was available. So I walked my nephew back there and no one came, so we walked back up to the front and I asked again and was told that a worker was cleaning one of the ailse's and they could let us in, so back to that aisle to look for this supposed employee, but again no one was there, so back up to the front, then the other cashier tells us to go next door because they are busy! Then on top of being extremely rude and dismissive starts to argue with me! I LEFT WITH MY POOR NEPHEW AND RUSHED TO A NEARBY STORE SO HE COULD FINALLY GET RELIEF! NEVER IN MY LIFE WILL I GIVE HARBOR FREIGHT MY BUSINESS, AND I WILL LET EVERYONE THAT I CAN KNOW NOT TO EITHER!!

Prices are good on some tools but quality is on the ground , really bad on most tools power tools are the worse battery powered ones , and corded are just way poor made like jacks they go bad too kwick too and only a few things worth buying

Every time I have been to Harbor Freight..they have what I want in a reasonable price and quality...what more could I ask for reasonably

I like harbor freight but they need to adjust their business hours on the website is Sunday open until 8pm but 5:45 was closed

Called the store an hour ahead of coming in to verify that a tool would be in stock, when I was told yeah it is in stock I felt glad that I had subverted any wasted time and was excited to come make my purchase. When I reached the checkout counter with my voucher. I was slowly informed that this tool was in fact not in stock at all, indicating that they had never bothered to check for it in the first place. Tell me harbor freight, is it arrogant of me? Am I being entitled expecting the staff to provide this service as a convenience or is it a little bit rude to waste your customers time by lying to them? Thanks

Place always has great deals for low end items.