Hampton Inn Moss Point Pascagoula - Hotel in Moss Point - 6730 MS-63, USA

When we booked this room, which we did online, ahead of time, on the Hampton Inn site, there were still lots of rooms to choose from and we got to have our pick of room-type. This detail is important for reasons that'll become apparent in a bit ... ||After checking in, we realized that—and this is going to sound unbelievable but we lived it—are you ready? (Because I still am not.) THE BATHROOM HAD NO DOOR. I thought for sure I just couldn't find it ... some hotels under the Hilton brand favor those sliding doors ... but no. There really just was NO DOOR.||We made it work, though we are not one of those families who ::bathroom stuff:: in front of one another. We had to coordinate, it went kinda like, 'Hey, stay over here / don't come around the corner / I have to __ ' every time one of us needed the facilities. Yes, it's as ridiculous as it sounds.||Yes, we notified the front desk, of course.|The response?|"Yea, I know. YOU LUCKY YOU GOT A ROOM / WE FULL-UP!!! You lucky you even got a room at all!!" was angrily shouted at us, with a lot of attitude. (We looked at each other like, 'Is this really happening right now?!' and moved on, both a little unsure whether it was real. We had, of course, assumed they hadn't realized that room was missing its door, until this moment. So we were alerting them, not so much as a complaint, but because we genuinely thought they should know.)||Again, there were plenty of rooms avail when we'd made the res just hours before. I'm not sure why the attitude, as if we were doing something wrong by having the audacity to rent a room ...? I don't know. We needed a place to sleep and made it work ... I still alternate between struggling to believe this ACTUAL EXPERIENCE and laughing about it.||Generally speaking, the room was very run-down, could've used a refurb. No biggie on that end, just not gorgeous or anything.||(And yes, we're HH members, 'diamond' level at the time of this stay, for anyone wondering.)||Anyway, we obviously survived. Probably if asked though, I'd say: stay here at your own risk, I guess. And maybe don't even expect basic, first-world-country living standards, like a bathroom door.

We stopped for one night at this hotel and it was one of the best. The hotel is very clean, location is very close to the highway and most of all the staff are professional they meet you with a big smile and so friendly also they offer breakfast starts at 6 in order to start your day early . I would like to thank the lovely staff Scheryl, Barbara, Britnee, Kensia and I smeal for making us feel home . We enjoyed our stay a lot

The staff was fantastic. They are the only reason this Hampton Inn got two stars from me. The overall condition of the hotel was far below what expect from a Hampton Inn. The wall paper is peeling off the wall in the bathroom. The shower door would not stay on its track. The carpet in the room was not clean, it appeared clean but had a sticky feel to it when I walked on it barefoot. A lightbulb was out in the desk lamp. I informed the front desk but it was not repaired by the time we left. The bedside table lamps did not match and on lamp shade was on upside down. The drywall patches in the room and breakfast area looked horrible.

Let's start with, the WHOLE staff was top tier and treated us like family. No one ever acted like we were a problem and I know we were a lot to handle. We were a very large group in town for almost 3 weeks for work. We took up at least 70% of the property. When I tell you everyone was on it, believe me. We worked two shifts and the staff worked with us from extending breakfast times to accommodate our crews to housekeeping freshening rooms between our shifts. The front desk knew all of us by name or shift and accommodated all of our needs. The property was clean inside and out. Maintenance were readily available also when we needed drop-beds. This place will definitely be on our list the next time we have to work in this area.

The staff at this hotel are over the top! The hotel is older and it is my understanding that they are about to go thru renovations. The hotel is clean very clean. It smells clean when you walk in. I had a couple of problems but they were quickly and efficiently resolved. ||The manager is amazing and her staff radiates her personality. Great place to stay.

Excellent customer service! Kanisha (?) went above and beyond. She made me a waffle and delivered it to my table. She was super friendly and helpful. All of the staff provided great customer service!|The room was clean and stocked with toiletries. |I would definitely recommend!

After a really awful day of car breakdowns and towing, getting to the hotel and settling in was all we wanted to do. Kenisha was wonderful! She helped us get all of our stuff to our room, helped us find a ride to Mobile the next day and was super friendly. The hotel itself is a little dated, but still of Hampton Inn expectations.

We came to this motel. We do Hampton Inn a lot. They have Higher standards than some motels. We came here, and the hallway was all dirty. When we walked down got to our room it smelled very bad. The chair was stained up wallpaper peeling off no door on the bathroom we took showers and we’re getting ready to go to bed. Pull the covers back, and there was a bug crawling in our bed. We packed up and left, told them and left. They will not give us our money back. We did try to discuss this with you and you would not help us!!