Hampton Inn Elmira/Horseheads - Hotel in Horseheads - 51 Arnot Rd, USA

We stopped for one night on our way back to Michigan from Montreal. The room was very clean, had recently been updated with new carpet, and a refreshed bathroom. The air conditioner worked great, the two queen beds were very comfortable, linens were higher end, there was plenty of parking and the breakfast was ample. They offered 4 kinds of cereal, 3 kinds of juice, yogurt, make your own waffle with two flavors, scrambled eggs, sausage, potatoes, bagels, English muffins, several kinds of bread, oatmeal, milk, fresh fruit, and a separate coffee bar. Too bad the price was almost $200.00 with an AARP discount and tax added.

We really enjoyed our stay here. The a/c didn't work in the first room we were assigned, but the clerk was quick to move us just a few doors down, which we appreciated. The pool and hot tub area were nice. The breakfast options were good, but staff didn't keep the oatmeal/ waffle toppings stocked. This is a really good and reasonably priced hotel.

I don’t know how old this Hampton Inn actually is, but the furnishings in the pictures made me expect that it would look older. Once I got there though, I realized that was more style than anything else as everything in the room was in good condition and worked well. The property was clean, the staff pleasant, and breakfast was typical for a Hampton Inn. A nice feature was that each of the queen beds in my room had four pillows. Would stay here again if in the area.

Very disappointed in the level of customer service. I spend over 225 nights a year at Hilton properties. I won’t be staying here again. I hope the owner of the property finds better management/front desk employees.

We booked a last minute stay here 2 days before our arrival. We got tickets to see The Cher Show at the Clemens Theater in Elmira...and this was really the better hotel to stay at, rather than stay in Elmira proper.|We were greeted by the ever perky, friendly, and helpful Front Desk agent Laurie. She gave us some suggestions for the area, and we checked in easily.|We were located in room 424-that we had chosen the day before on the app. The room was super clean. It was a bit dark, and dated-but nothing was worn. The TV was rather small given the size of the room, but worked fine. There was an extra blanket in the closet-very appreciated. The shower was powerful and hot the next morning.|Breakfast was great, with plenty of options. We used the hot tub in the pool room. We were the only ones in there, so super quiet! The pool was cooler than I would have liked-but I am definitely more of a hot tub person anyway.|We would recommend a stay at this hotel for anything in the Elmira area.

Positive: "" Negative: We booked the room because of the pool and hot tub. Out second night they were out of order and they wouldn't give us any sort of comp even thought it says 100% satisfaction guaranteed

The staff here is super friendly, welcoming, and helpful. We stayed here while visiting family that live nearby and plan to stay here, during our next visit. The rooms were very clean and the beds were comfortable. We were traveling with our dog and appreciated the designated pet relief areas that were right outside the back entrance of the hotel. Our dog also fell in love with the front desk staff, who happily offered dog treats and belly rubs every time he walked thru the lobby.

Check in on app was easy and chose my room and received electronic key quickly. Arrived at hotel and no one was behind the desk but we just went to our room and key worked easily. Room was clean but dark decor - rugs and wall. Made the room feel dated. But all was good. Breakfast was slim but clean and fresh. Attendant said hello and was friendly and helpful during breakfast.