Hampton Inn & Suites Nacogdoches - Hotel in Nacogdoches - 3625 South St, USA

Positive: The room was amazing and clean! Smelled wonderful when we walked in and plenty of space. Negative: Breakfast did not start until 7am. For a normal day when we are staying local, 7 is a fine time, but on a travel day, we were really looking for breakfast to start at 6!

Positive: We loved the layout & the space of the room. The sweet lady (sorry can¿t remember her name but she works really late at night til morning) is always so helpful & greets us with a smile every time. ¿¿ The rooms are always real clean too!!

The hotel was very clean. The evening staff - Scarlett - was very friendly and welcoming! The bathroom had all necessities provided. The only thing you need is your toothbrush and toothpaste. The bed was great quality with plenty of plush pillows! I didn’t take pics, but I wish I had! Highly recommended!

Have stayed here before so we wanted to go back again. The front desk and other staff here are some of the best we have ever met. Clearly a good representative for Hampton Inn. Hallways are wide and bright. The room was very clean and large - we did have the King Suite, however. Breakfast is always iffy at a hotel, but the staff here have done much better than the industry norm. We will be back here again.

Hotel is nice and clean. Customer service is poor! When speaking to a concierge -- he was extremely rude and hung up even though his name was asked for TWICE. Manager brushed it off. She offered points for our initial issue but why would I want to stay at any of your hotels if you do not address the rudeness of your staff?

This is a clean and well-maintained hotel with a very pleasant and professional staff. I had no issues with the stay. My only issues were related to Hilton advanced purchase not being credited. I had to open a customer service case and threaten a chargeback because Hilton didn't pay the hotel so the hotel charged me. I don't blame the staff, I blame corporate so I did not deduct any thing from their ratings.

It was quiet, the room was large and clean. A good night's rest 😴. And when we woke up the view of the pine trees outside our window made us feel like we were in a cabin or tree house.

After this hotel was remodeled last year, the experience is 10+! Its sits along a very busy stretch of HWY 59 but the sound proofing is incredible. The staff is very accommodating, and the Fitness Center is like a fancy Health Club. The beds are super comfortable. The breakfast options are varied for anyone's taste.