Hampton Inn & Suites Millington - Hotel in Millington - 8838 U.S. Hwy 51, USA

I just wanted to say thank you for saving our trip/visit from Wisconsin. Our initial booking was disturbing experience and nightmare. Resulting in an immediate check out. We were left with no where to stay. But you came to our rescue. We enjoyed our stay, great breakfast and staff. Want to personally thank Miss Nancy Johnson (front desk) and Miss Carrie Todd (food service) for their amazing and professional customer service, they deserve a raise. Myself, my husband and my mother, thank you so much!! We'll definitely know where to stay next time we're in Millington TN.

The staff was wonderful. The room was pretty clean. Did find someone else hair in the bathroom and also on a few towels. But we would very much stay there again. Great breakfast.

We stayed May 16-19 l. We had a great experience and the staff was extremely helpful and friendly. The platinum parking was a hug value add. Most of the employees made us feel welcome and top priority. The lady in the kitchen every morning was very attentive and personable. The food was mediocre but each morning after our initial visit for breakfast she looked for me to provide special service based on concerns that I voiced. I didn't get her name but she definitely made it better. The rooms were top-notch and house cleaning staff was friendly and provided clean towels upon request. We most definitely recommended this hotel.

Average stay, average to below average front desk customer service. Lobby was nice and expansive, room was acceptable but showing some wear. I couldn’t keep the fitted sheet on, too small? Breakfast workers were nice and attentive. Food was good but not the selection that I had hoped for. In summary, I like Hampton inn and this one just wasn’t as good as normal. Average

I was in Millington on business and very pleased with my stay. While there were a few issues with my room, they were resolved quickly and cordially by Nancy, and a maintenance engineer (whose name I can't recall). Both went out of their way to make my stay comfortable.

Unhappy with the cleanliness of the room. Since our arrival was at night, there wasn’t anyone around to address concerns. Only positive note is that front desk clerk was very friendly. Would not recommend. Update: Phoned customer service and was told to contact manager. No one has contacted us. Room 410 needs a deep clean and repairs. Chair had stains, curtain had stains, ceiling was patched, walls were scuffed etc. Businesses are not perfect. Hope management takes a look at the problem and makes necessary repairs, maintenance and cleaning.

We were there on April 11-14 We had a great experience and the staff was extremely helpful and friendly. They made me feel welcome 🙏 The lady at the kitchen every morning was so sweet. I enjoyed our stayed here . We recommend this hotel. The rooms were top notch for clean towels every day!

Experience did not match the price point. I am traveling on business and had an unexpected delay on my local visit. In the twenty minutes I was looking at options, this hotel price jumped $20.00 for the night. Due to the proximity to my project site, the ample parking as I was towing a trailer and my last experience with a Hampton, I decided that it would be better to be close. I paid $200.00 for the night. This hotel is a $70/night hotel at best. While there is ample parking and a clean, lighted lot, the room was on par with what I picture a motel 6 to be. Very dated. As far as being clean, there is a point where dated and poorly maintained can make the cleanest room look dirty. When I went to make a cup of coffee, the kurig put out quarter cup and checked out on me. I know there is coffee in the lobby but again, 200.00/night, things should work! Parts missing from the sink, dated and worn furniture and a kurig that would not work all detracted from my satisfaction with the price point. There was only 1 elevator working. I would think that would be fine in a small, 4 floor hotel. The one working elevator was quite slow. If you can stay here for under $100/night, it will be an ok stay. Anything over, you are wasting your money. UPDATE: Every single employee I encountered was very helpful and the cleaning team was all over working hard. This has no reflection on the staff.