Hampton Inn & Suites Lodi - Hotel in Lodi - 1337 Beckman Rd, USA

This was a half way point on my way to LA. This hotel is close to I-99 so it makes it easy to get off and on to the road. ||Room was clean and comfortable. I had a restful night and ready to continue with the long trip. ||Staff was helpful to give local information about places to eat. Next door there is a Taco Bell as well as Starbucks and a gas station. But if you have the time, the is a huge Mexican market call, San Miguel.||Overall, a pleasant and comfortable stay.

Located close to Highway 99, so it's convenient to get to places to and from here. Next to gas station, and fast food restaurants. The workers are helpful & kind. The rooms are a little bit outdated, so don't expect a nicely decorated room. The AC/heater is a little older, so don't expect the thermostat to be effective or accurate. I like how the hotel offers complimentary breakfast & coffee ☕️, so I like that very much. The breakfast offerings are good, but not gourmet. I appreciate the food and the workers that prepare the food. The coffee does it's job too. I like how they offer dark roast, light roast, or decaf throughout the day. I'd stay there again. Thank you Hampton team!

In town for a wedding and requested early check in. Arrived at 1:45 and was told room would be ready in 10 minutes. 45 minutes later our room was still not ready but others were being checked in ahead of us. Again was told room would be ready in 10 minutes. Mind you, check in is at 3:00, our event started at 4:00. Waited another 25 minutes more before we got our room at 3:25. Had to get partially ready in the lobby restroom, and sprint to the wedding. Reception was not accommodating or caring just told us they had a busy day with lots of early chechecking. Do not expect early or on time check in here. Will not stay here again.

I'm Hilton Diamond member and have my employees/myself stay here on a monthly basis for years. Came from the Holiday Inn Express and never went back. Best hotel in the area. Checking in is always fast breakfast is hot and fresh. Staff are all great, Adam at the front is always welcoming. This spot is overall your go to hotel.

Coffee maker kept close to toilet in dirty condition- staff DID NOT greet when we came in - asked name and didn’t look up. No social skills- I wished they had robots to check in as that would have felt more welcoming. Poor sleep due to awful bed. Food was good but no staff seen for cleanup and area was not kept clean….not up to what would expect from Hilton Brand.

DO NOT STAY HERE! This was one of the worst experiences I've ever had staying at any hotel. The first room we received was absolutely filthy. The carpets were gross there were stains all throughout the bathroom and shower and bed sheets were damp. The whole room smelled thick and musky. Thankfully after a few calls to the front desk we were moved into a second room which was a little cleaner. However, the walls are paper thin and so are the floors. Every time someone takes a step or moves around from above it feels like an earthquake. This hotel is SO LOUD. Most importantly, after our first night i complained to the front desk of music that had been blaring all night till 10am. I thought it was an RV that was parked outside and notified the front desk who said they would look into it. The second night the music was still blaring and when i talked to the on duty manager she said that THE LOUD MUSIC IS ACTUALLY COMING FROM THE CAR DEALERSHIP FROM ACROSS THE STREET and that THEY GET COMPLAINTS ALL THE TIME BUT THERE IS NOTHING THEY CAN DO ABOUT IT. There are definitely noise ordnances in Lodi so i was confused about that response. Also if this is a recurring issue it should have been listed in the reviews/notes so customers are aware when booking. The manager on duty apologized and said she would gladly give a discount for the troubles but as i had pre-paid i needed to speak to the General Manager NOOR TAHIRKHELI as the on duty manager didnt know how to do it. I left 3 messages for Noor and emailed several times and never received a response back. The front desk did confirm that Noor was working when i called. In one instance when i called Noor was dealing with another customer but i was told i would get a call back momentarily. That call never happened nor did Noor reply to any of my emails. I will never stay at a Hilton property again after this horrible experience. STAY ANYWHERE BUT THIS HOTEL.

Extremely Disappointing Experience at Hampton Inn and Suites: Unpleasant Odor, Broken Toilet, and Lack of Accountability I recently had the misfortune of staying at the Hampton Inn and Suites during a business trip, and I must say it was an absolute disaster. From the moment I entered the room, a pungent smell of smoke overwhelmed my senses. Despite my efforts to ignore it, the odor was unbearable and made my stay extremely unpleasant. To compound my frustrations, later in the night, the toilet suddenly malfunctioned. Seeking assistance, I contacted the hotel staff, who shockingly offered me a mere 20% discount and suggested that I use the lobby restroom instead. This inadequate response was both unprofessional and unacceptable, leaving me feeling unheard and neglected. Adding insult to injury, a staff member had the audacity to threaten me by stating they would inform my employer about my behavior, referring to my discounted rate as a reason to limit my complaints. This type of unprofessional behavior is completely uncalled for and reflects a lack of respect towards guests. As my disappointment grew, the hotel's proposed solution was for me to obtain a refund and find alternative accommodations on my own. Keep in mind that all of this unfolded around 10 PM, in an unfamiliar town. Thankfully, I managed to secure a room at the nearby Holiday Inn Express, which not only exceeded my expectations but also had a more attentive and caring staff. In an effort to seek resolution, I lodged a formal complaint with Hilton Corp, specifically highlighting the conduct of Adam, the supervisor on duty. While Hilton Corp made an effort to address my concerns, it has been over a week, and the manager at Hampton Inn and Suites has made no attempt to reach out or offer an apology for the treatment I endured. This lack of accountability demonstrates a systemic issue within the management team and casts a shadow over the entire guest experience. Based on my ordeal, I strongly advise against choosing Hampton Inn and Suites for your accommodation needs. The overpowering smoke odor, broken facilities, unprofessional behavior, and absence of managerial responsibility all contribute to an utterly disappointing and regrettable stay. Rating: ⭐ (1 out of 5 stars)

The rooms are decent but extremely small. The bed was a bit stiff. Service was good. Stores within walking distance.