Hampton Inn & Suites Little Rock-Downtown - Hotel in Little Rock - 320 River Market Ave, USA

Hampton Inn Downtown Little Rock: A Comfortable Stay in the Heart of the City Hampton Inn Downtown Little Rock is a fantastic choice for those seeking a comfortable and convenient stay in the heart of the city. With its prime location and excellent amenities, this hotel offers a memorable experience for both leisure and business travelers. What I Loved: Prime Location: Situated in the bustling downtown area, the hotel is within walking distance of numerous attractions, restaurants, and shops. Clean and Comfortable Rooms: The rooms are well-appointed, clean, and equipped with everything you need for a comfortable stay, including a comfortable bed, a flat-screen TV, and a mini-fridge. Friendly Staff: The hotel staff is incredibly friendly and helpful, always ready to assist with any requests or questions. Free Breakfast: Enjoy a delicious and satisfying complimentary breakfast each morning, featuring a variety of hot and cold options. Outdoor Pool: Take a refreshing dip in the outdoor pool, perfect for relaxing after a long day of exploring the city. Overall, Hampton Inn Downtown Little Rock is a great hotel that offers excellent value for money. Whether you're visiting for business or pleasure, you're sure to have a wonderful stay.

Amber, the night shift front desk worker has the BEST customer service skills! She’s a wonderful compassionate employee. The rooms are in dire need of a deep clean and update. The shower leaks, the lock on the door is loose, the pool was dirty the whole stay (no one swam in it the whole weekend), the side door was zip-tied unlocked, and the bedroom lamp tripped the breaker for the room- causing us to move rooms. It’s price appropriate so remember- you get what you pay for! The location was good, obviously be careful walking at night. The Irish pub is right around the corner as well as everything within walking distance.

**Wonderful Stay with Exceptional Service!** My recent stay at this hotel was absolutely delightful. Anthony Tucker made the experience truly outstanding. He spoke slowly and clearly, ensuring that I understood everything with ease. From the moment I arrived, his warm smile and gracious welcome set the tone for my stay. He explained everything in detail, going above and beyond to be courteous and helpful. We also loved the delicious breakfast with its great variety of choices, especially the healthy options—no worries about greasy food here. Because of this exceptional service, this will definitely be our go-to place for future visits to Little Rock, AR. Highly recommended!

greatest hotel I’ve stayed at for this price. The best Hampton I can recall. I would definitely recommend this for the clean environment, up-to-date fitness center, and high-quality breakfast service and selection. Front desk service was not overly-friendly but still answered calls and questions very promptly and efficiently. Parking could be labeled better but the location was great for my needs. As a solo traveler I felt fairly safe but it took me a while to find the parking garage upon arrival. I would love to see the outdoor fire pit functional by the next time I return and maybe a bench in the fitness center :)

Location and service here is excellent! I’ve stayed once with my daughter and the staff were friendly and helpful. My daughter is staying again with a friend on her road trip to college and I had several concerns - both front desk Kisa and manager Samantha were helpful and understanding. I really appreciate this place. Easy walk to several restaurants is a plus! Excellent value at this price point.

The entire staff is great! But I must say that DAPHNE is an absolute service performer. Made sure we had everything we needed and beyond. I spent 30 years in Hospitality and she is without a doubt one of the best I've ever seen. Thank U Daphne. You are definitely a shining star!!! Only place I'll be staying when I come back to Little Rock. 😁😁😁

We stayed here about three weeks ago. The staff was welcoming and kind, especially Jocelyn, Erika and the woman who handled breakfast (sorry I did not get her name). The rooms were fairly clean, except for the old carpet. Despite their positive attitudes and attentiveness to our requests, I don't think we would stay here again. It seems this hotel is being poorly managed and run cheaply. Only one staff member works the front desk pretty much all day, which at times can be hard for them to manage all the needs of guests. I will say, our biggest concern during our stay was safety. While unloading our bags, every adult in our party was approached by man who appeared to be homeless and asking for money. Since we were in a downtown area, we expect to see some people without housing, but it just seemed like there are an abundance getting too close to hotel guests. The rooms were lackluster. In fact, the A/C was not working properly in my parents' room. I went down to the front desk with my mother as she requested a new room. While down there, we were standing side by side with a homeless woman dressed in pajamas holding a blanket and pillow trying to get the front desk clerk to let her stay in the lobby. My heart went out to the woman. While Jocelyn was trying to attend to my mother's needs, this woman was harassing her trying to convince Jocelyn she had a room reservation and asking to just stay in the lobby. Jocelyn did everything right, and once she confirmed the woman had no reservation, asked her to leave. Jocelyn called the police, while we were at the front desk, because the woman was trying to pry her way into the lobby through the locked sliding glass doors. We all felt unsafe at that moment. When the police arrived, they already knew about the woman because she had been to other hotels in the area. It is not safe to have only one person working the front desk at night. This is extremely unsafe. This location may want to consider a more secure front entry setup, perhaps where people have to be buzzed into the lobby or use their key cards to enter the hotel. Or, they should consider having a security guard stationed closer to the entrance to assist front desk staff in dealing with such situations. Jocelyn was not able to move my parents the night we checked in, because the second room she was considering moving them too was experiencing a problem with the air conditioning as well. That room was even hotter than the one they were already in. Since it was getting so late, my parents decided to stay in their room that night and just ask to move the next day. After a few checkouts had been processed, Erika was able to move my parents to a new room that was more comfortable. The pool was not in service during our entire visit, which was disappointing to our children who thought they would be able to swim on vacation. The breakfast options were VERY limited. The first day there, they were out of all juices and my daughter took the last box of Fruit Loops. After that, the only cereal available the rest of our stay was Raisin Bran and Corn Flakes, no kid friendly options. They never served just plain scrambled eggs and bacon, it was always those egg omelet patties and some other type of meat. One morning there was no syrup for the pancakes. I'm not sure who is placing the order for food, but that needs to be improved. The woman who worked the breakfast area just kept apologizing for not having items and did the best she could with what she had. I replied to the hotel survey regarding our experience at the property, but received a message that looked like it was written for another guest and a promise of 10,000 Hilton Honors points. To be clear, we never received any type of compensation (in points or dollars) for our experience. And, I don't share my experience to be compensated, I share so this property can make changes and be better for future patrons. After being longtime Hilton Honors members, we have decided it might be time to stay with another family of hotels going forward.

Parking is only available at an off site garage. Spaces very small, hell for a pickup. Room was in dire need of help. Worn, stained carpet. Air conditioner had a mind of its own. Broken shower wall and shower doors. Nicked furnishings. Bed squeaked. Pool looked dirty. Staff was friendly enough but breakfast was not attended to well. There are better choices in downtown Little Rock.