Hampton Inn & Suites Decatur - Hotel in Decatur - 110 US-287, USA

I enjoyed my stay very much. The hotel was very clean and smells fresh even throughout all the hallways. It was a lot of attention to detail on the cleaning. I really enjoyed the breakfast in the mornings. Everything was fresh and was being rotated regularly as well as a good selection the staff made you feel very welcome there was plenty of parking and amenities. The rates were not too bad

Clean clean facilities...front desk employees went above and beyond to accommodate us (i had made the reservation for the wrong days) Our king room was huge and bed was comfortable. Breakfast area is very chic looking and had everything. We enjoyed our stay.

Well maintained hotel, front desk staff nice and personable. Public areas were clean as was the room. Having a microwave and a refrigerator was great to have too. I noticed very quickly however that having a room facing towards the highway I was hearing a lot of traffic, namely semi trucks engine braking. Internet was good no problems there. Getting ready for bed a quickly realized I would be dealing with traffic noise all night. Thankfully I had earplugs in my car so a quick trip later solved that problem mostly. Breakfast is until 10 which I really appreciate as a night owl. Area was clean with a nice selection of cold and hot items. It was mostly picked over though that’s probably because I was there 30 mins prior to 10. I didn’t go out so can’t speak of location to food etc.

As a frequent traveler, I was happy dealing with the front desk personnel. Very pleasant and just plain nice. Offered me a bottle of water for the road. I had a problem with my TV and someone came right up and fixed it.

I would like to say we stayed there yesterday and checked out today and the woman working last night was so friendly and professional and informative. You do not get that much attention anymore and we truly appreciate it... then there were 2 other ladies this morning and they were super sweet and so friendly and the woman who was doing the breakfast, which was delicious and hot was very attentive and on top of it and very nice.... thank you! We will stay there every time we come through Decatur

This is an oases!! Breakfast was always good and plenty. Always ice in ice machines. Pool was beautiful and well kept. Staff very helpful and friendly.

The day staff especially "Jackie" were very helpful. Rooms are clean and quiet, and the pillows are not bad at all. Working at ECR that weekend, and it was a nice base for our staff. Hard driveway to find, and if you miss it, you have to drive a mile or so to get to the correct one-way service road.

I am writing a new review because the Manger to the Hampton is such a wonderful and very professional person. After having a disagreement with Andrea, I went to the Manager the next morning and she had me talk with her in the office. She went way beyond good customer service and was very concerned about my problem and my feelings. I do not think you could find any better! She runs a tight ship but is very personable with her staff and guests. The issue was resolved and I am quite pleased. I will be returning because for one, the rooms are very clean and the breakfast is Great! In fact it was a surprise! The kindness and concern for me made my decision to return or have family stay here.