Hampton Inn & Suites Center - Featured Reviews (246)
I booked rooms for myself and friends for the Alumni Class Reunion. There were over 300 plus alumni in the city who had hotel reservations at various locations in the town. I have attempted to discuss issues with the manager, Michelle Johnson, who will not return my calls and have continued to avoid me. I want to caution my family, classmates and friends of the unprofessionalism and not considering this hotel for the next major event or stay for any reason. I have contacted Hilton and other staff in upper management and I won't stop until this issue is resolved due to my requirement of the best customer service.
A last minute business trip to Shreveport and I needed a place to stay so I stay at the chain I always do, Hilton, and landed at this HI.|This HI measures up to most all HI’s I’ve stayed at. Nothing over the top great, certainly nothing negative, just consistent. And for any business traveler, consistent is good. |Room was clean, a/c coldish, breakfast bar as usual. Again, consistent. |The only negative comment was the internet. So I will say that the weather was stormy bad all evening and morning and I kept getting an SOS on my phone which meant, if I understood correctly, my iPhone was not in an area my provider is - Verizon. And, have never stayed here or in this area, not sure how to gauge this. And, BTW, yesterday was the solar eclipse and we were a bit east of its path so there’s that. |If in the area again and in need of a room, I’ll certainly stay here again.
Amongst my many travels, there have been but a very few hotels that have matched the accommodations of Hampton Inn in Center, Texas. The staff, in particular Megan, are some of the best in the customer service industry.
The staff at this hotel is hands down amazing. I have never encountered such sweet ladies who truly care about their guests. We stay here a lot for business and they go above and beyond for us. 7 out of 5 stars for this hotel.
I love staying at this hotel - the staff is friendly, they make cookies in the evenings, they make sack lunches for whoever wants them. It means a lot that breakfast is ready early enough for us to get some before work. The manager is awesome. She is very friendly and really cares about guests having a good stay.
Great hotel def one of the best ones I've stayed in
Nice hotel at a nice, reasonable price. Some renovations are clearly going on, but seems well maintained. There was a strange smell, not musty but something. Breakfast was really nice continental. Lots of options. Cute omelette looks much better than scrambled eggs!
Nice large room that was very clean and tidy. Housekeeping does a great job. Checked in by Megan who was nice. Wendy at the front desk multi-tasks to make your stay perfect. Breakfast host ensures that buffet items are replenished frequently. Fresh fruit, coffee, tea, and hot chocolate are available 24/7. Many television stations for selection purposes. Blackout curtains and many pillows for restful sleep. Business center is available.
Lindy was AAAAHHHmazing. The area has a power outage but she was very helpful to guests and got me to my room very quickly. She truly went above and beyond the level of excellence. The hotel was full and she did get beat to meet every need Thank you
Nice room. Community spaces excellent. Great breakfast. Most of all the best customer service Iâve seen in a long time. Miguel at the front desk was more than accommodating for my needs and checkout was a breeze with a very nice young lady. It will
