Hackers Ink - Computer repair service in Ellicott City - 9011 Chevrolet Dr #11, USA

We have relied on Hackers Ink for years for all of our computer/phone repairs. Knowledgeable staff, turnaround as fast as same day in some cases, reasonable pricing. Excellent local business

My computer died out of the blue, it wouldn’t power up and would turn my power-cord dead when plugged in. The issue was diagnosed, fried mother board, they offered to either get a replacement computer or to take out and back my hard-drive up. I opted for a replacement (same model and capacity), since it was a few years old, I had a fully functioning machine (as if nothing had changed) within a few days. I’d recommend them every day of the week and then some.

My laptop issue was quickly diagnosed. The part had to be ordered. When it arrived, the vendor sent the wrong part. Hackers Inc reordered the correct part with expedited delivery, even though that was not necessary for me. Once the correct part arrived, the repair was completed while I waited...not more than 10 min. Hackers Inc is a well run shop. Cameron treated me professionally and was exceptionally responsive. He regularly kept me up to date on the status of my computer and part. This is the second time I have used them and my first experience was just as good.

AWFUL SERVICE!!! I took my phone in to replace the screen. It was returned to me with the screen not glued down correctly and the replacement screen popped right off, resulting in a damaged front-facing camera. When I called to inform them of what happened, the person on the line got sassy with me. Later with another call, the owner then told me the repair was under warranty and they would fix it AGAIN for free. After 2 weeks of absolutely no communication (even though I called several times) they said the phone was ready for pick up and that the faulty screen and camera were replaced. I picked up my phone and returned home only to discover that the screen was the only thing fixed. The front-facing camera was in the same condition as when I dropped it off 2 weeks prior. I then called back to say it wasn't fixed to which I was called a liar several times and when I asked for the owner's information he hung up on me. SIDE NOTE: Because my father and I share the same name does not mean we are the same person. I do want to point out that the owner (Eric Smith) left himself a wonderful 5 star review of his OWN BUSINESS. Another thing I may want to add is to look at the photos for this place. There is a photo of my father and I.

Super speedy with their service—fixed my laptop keyboard in one afternoon!

Like Thomas's camera I brought my laptop in to be fixed and they broke it. I brought my laptop in to get my screen replaced. I went to pick it up, my hinges were messed up, the bezel wasn't attached and it would open properly The guy at the counter told me that they needed to keep it a little while longer and fix it. I went a few days later i picked it up and took it home, but my laptop would turn on, or charge. took it back the guy at the store was getting angry like its my fault he broke my laptop. He gave it to a tech to diagnose. After a half hour i just asked to have my money back. He made a big deal out of it but eventually took the screen off and gave me my refund. The people at hackers inc are incompetent and the manager is unprofessional, and now my laptop is much more broken than it was before i brought it in.

My MacBook Pro was having issues with overheating and powering off on me. As a graphic designer, having my laptop working is crucial. I took it in and Hackers Ink techs checked it out for me. It turned out it just needed a deep clean and new thermal paste. The owner Eric and employees of this store are always very friendly and make you feel at home! I really enjoyed stopping to browse the comics while dropping off my laptop too. My computer was fixed in under 48 hours and has been running all my intense graphics programs perfectly. I even picked up a little, "Day of the Dead" hot sauce for Halloween- yum! They gave me a 30 day warranty on my repair. I love this place and will come back for any computer repair, comic book, hot sauce, or gaming need. This place is not your average computer repair shop, but I think that's what makes it so much fun! Thanks guys!

My laptop's wifi was malfunctioning. After attempting to troubleshoot it myself, I gave up and decided to let a professional handle it and holy smokes did they do a stand up job! I dropped the laptop off before I went shopping. By the time I finished unloading my bags at home, I got a callback from Cameron with a (free) diagnosis of the issue, a fix, and a quote. They said they not only had a replacement for my laptop's wifi card, but found out the laptop had a lot of debris in its vents which affected its cooling capabilities, and that the thermal paste had turned into thermal dust and was in desperate need of a change. They said they'd have it fixed in 30 minutes. Done and done. Thanks again Cameron for the exceptional service, fair price, and speedy fix!