Hacienda Las Glorias - Mexican restaurant in Cedar Rapids - 715 1st Ave SW, USA

We had a bad experience a few years ago but we tried to give it a 2nd try. Well needless to say I will NEVER be back. We got chips and salsa thought it was great until I saw the dead bug. I went straight to our waiter and he smiled and said ok when I told him there was a dead bug in our chips and we are leaving. Trust me he spoke and understood English. Idk why but food and service has went down the toilet!

They’ll ignore you all night. You won’t even know they know English very well actually lol. They told me my order would be ready at 7:19, wasn’t ready until 8pm. If you want to wait 45-50 minutes for your food this is the spot. If you want to watch all the workers eat and be on there phones while your waiting for your food this is the spot. If you want them to not communicate with you on how long it’ll be for your order this is the spot. Continuously asked how much longer on the order and they look down and on they phones and keep eating. Ignored. They are rude as hell and will never go back. They do not care about costumers only themselves. They don’t care what you have going on because it doesn’t affect them. If there kitchen is that slow to not keep up with the times of the order so ready, then they shouldn’t be there. Someone needs to manage this place and teach them communication and human decency.

Order a small chips and queso online for pick up $5 stop in the store for a small chips and queso togo $9? Super annoying this price flips back and forth all the time for 4 ounces of queso.

We typically go here at least once a week. However the last few weeks the service has gone downhill. I have had to get our own napkins and go to the bar for refills. There was also a stench in the restaurant and we saw 2 roach bugs on the floor beside our table. The food was still delicious except the chips were stale.

My family always comes here when my husband and I come into town! It’s my dad’s favorite place to eat. They start you off with chips and salsa, if you want a spicier salsa you can totally ask for some! The food is really good and if you want your fajita meat to be a bit more crispy, make sure to ask when placing the order. The staff is very friendly! The only thing I will say is it can get loud during dinner time, but I know that can happen at any restaurant!

Food was excellent but server spilled hot cheese on my guest and didn't even apologize. Don't know if I'll go back without protective clothing.

Good Mango Margaritas! The Cheeseburger Kids Meal is just right and the price is on point! Chips and Salsa are a must while waiting on your food! Fast and Friendly Servers.

Handn't been here in a long time. New Mgr (owner)? Place was clean, bathroom was improved, staff engaging, aware of customers. Margs...wonderful!