H-E-B - Grocery store in Baytown - 6430 Garth Rd, USA

Always clean and well stocked. It's been a pleasant place to shop every time I've been but this visit especially. Karol at curbside went the extra mile to take care of us today.

Love HEB. Only four star because they didn't have some grocery items I was looking for. They have good prices. Most of the HEB brand products are very good.

What can I say? They have everything in the kitchen. I went to shop for Christmas dinner, had a blast with my daughter. ... by the way, HEB's new shipment of tropical plants are gorgeous and very reasonably priced! ... palms, various herbal plants and HUGE fitness trees for under $50.00!

I love HEB. I don't like Favor for delivery. They don't have a customer service phone number. I've had problems with them not delivering when they say they did. I ordered Whataburger, and they used Favor for the delivery and I never got my food, but I was charged the nearly $25.00 for it. i would like to get a credit to my account. If HEB is going to own a sub-par delivery service, then they should give the customer a way to get in touch with customer service. I've sent an email but haven't heard back yet.

Store is great. Check out employee customer service, not so great. I smiled when I approached the line, told the checker I had produce under my cart. She didn't smile and mumbled something about my groceries. I remained positive, smiled and thanked the checker and the bagger multiple times. No thank you back. They both had faces like they didn't want to be there and didn't even crack one smile. This post is mainly for the management team. I love HEB but don't forget about training on customer service. I hope to see more friendly smiles next time.

My all-time fave store. Their brand products are top notch, no complaints whatsoever. 🤣.. I'm curious about the chips in the pics though lol. One big thing i adore about them is... Almost every aisle, if not every aisle is open. 👏🏼

Best grocery store in Baytown. Really friendly and helpful in the deli department. Produce always fresh and appetizing. Can usually find about everything I'm looking for. Thet have a good selection of gluten-free products, but some are hard to locate.

I am normally not one to complain but I came across a very rude employee in the Bakery this Morning. I guess I was bothering her because she was leaning over the prep table on her phone. All I asked for was some fresh croissants (which was already out just needed to be placed in the container) because the few they had out was from the 26th. I normally buy them by 2’s because I’m obsessed with croissants so I wanted fresh ones. Anyway not only did she have an attitude because I asked for help she also lied to me and told me that she had just put the few that was out this morning! So I said ma’am these are not from today because the date says the 26th and today is not the 26th. She says “ like I said I just put those out”. I just walked away because I was not about to argue with anyone over some croissants and after her behavior I would not want her touching my food anyway. Not only do you have an attitude because you don’t want to do your job but you lie to a customer because you refuse to do your job.