Gym-Nest - Gymnastics center in Medford - 1145 Station Rd, USA

To begin they were never very pleasant nor welcoming but I assumed it was due to my race and I’m used to that so I didn’t let it deter me. I’m currently working on my doctorate degree and my only day I have available to get my daughter to lessons is Friday so the class timing they offered was perfect and my daughter deserved it. Then after four months I got very sick so we missed a few classes and they dropped us after we paid all the fees to begin the classes initially and didn’t even reach out to me ! When I went in this afternoon they told me the class was full. Warning if you’re of ethnic background beware of gymnest you can clearly tell you’re not wanted and there’s no one else who looks like us that attends and I see why !!!!!

Excellent gymnastics facility! Excellent staff, coaches, training, equipment, etc! It's been around forever. My parents found it when I was a little girl after almost quitting what I loved so much because of another gym & horrible coach, however gym-Nest lead me back & i competed & trained for them . I take my daughter there now

I wouldn't send anyone there. My daughter had been going to gymnest for a couple of years and then developed anxiety (due to her age and covid, I was told it was common) regardless, my little girl was suffering. A big part of her anxiety is social, so we would get to the gym and she would completely shut down and stand there crying for a half hr trying to go in. Not even a month in last year, we decided getting into school was more important and we would do one thing at a time. Removing her last yr wasn't too hard, I provided them with a Dr's note and did not care for a refund. This year things were getting a little better so she wanted to try again. I signed her up and wrote a note about her anxiety, assuming it is also on her file. SHE DID NOT MAKE IT INTO ONE CLASS! The staff did try to help but for the most part they're young girls and don't know what to do and her anxiety is too big for her rt now. The 3rd week/attempt I couldn't even get her out of the car. So I spoke to the girl at the desk (who was the only one available to speak with) who said it was clear my daughter was not ok and she didn't think it would be a problem, that I SHOULD be refunded because my daughter didn't make it in at all. The next day i got an EMAIL that they need 30 day notice! Basically, there was a 30 day notice when I signed her up if they looked at her file. I called and the woman told me she would check her file, they told me they waived the 30 days. However, I was charged $197 to sign her up and 2 days after that conversation, charged another $152. So $349 for my daughter to not even go inside the gymnasium! And then they said they would be able to treat it different if we were new, but they can't bc we had been there before! That is ridiculous! All the more reason to treat us better, we've given you a lot of money the past few years! We never had a problem with payments. They should care more about a child's well-being then their payments. A place that deals with a lot of children! And I understand they have policies for a reason but there are exceptions. There is no communication at all. Yesterday, as I'm disputing these payments, I received a msg asking when my daughter is coming back! Are you kidding me?! NEVER!!!! When my daughter feels better, I will go somewhere more accommodating to my CHILD'S needs. Way to make a hard situation, even harder.

My niece had attended Gym-Nest for almost 12 years and absolutely loved it! The shows and events they have put on have always been top notch! The staff is always warm, welcoming and professional. They really put in a lot of time and effort to make all the kids feel special! Thank you Gym-Nest for always being amazing!

Moving to a new place can be very hard on children! Not only did we move to a new house but that also meant a new gymnastics studio. My daughter attended the same gym since she was five (now 11yrs old) and had to leave her competition team too! The transition to GYM-NEST was so seemingly easy. The staff was very helpful and patient as I had many questions and the coaches made her feel welcome. The structure and seriousness of their competition team has brought her skills to a new level! We are so happy to be part of such a wonderful gym and the beautiful facility speaks for itself!!!!! Gym-nest is definitely the GYM-BEST. (N.Garcia)

My daughter, Mackenzie has been coming here almost 3 years now. We started with Mommy & Me and she's now on a level 1 team. We have been so happy with our experience since the very first day. The coaches treat the girls like their own, the place is so very clean, and everyone is so friendly!! Miss Tory and Miss Missy have been a huge positive influence on my daughter's success there.

Stopped in and saw Kristen regarding summer camp she was wonderful. Had also inquired about summer classes and she said the schedule was not available yet but to try a back later in the month. Today I called and spoke to Lori Ann she was short and Somewhat annoyed I felt as if she did’t listen to me. I started by saying my name and explained what I was looking for and she started with she doesn’t think there is room that it’s the end of the year so I explained that I was looking for summer classes she they were not done with schedule yet and all the information I wanted is on the website ... well guess what not all the information is actually listed bc when you go to schedule and Tuition I don’t see the cost ? And I understand that some classes maybe 30min or 60min etc but not all things I asked about are in there. Do they have experience with special needs Children with autism. ?? She answered me with yeah but depending on the need??? What the heck is that? Like how autistic are they ? I don’t understand that question. I feel terrible because the lady Kristen was so nice and I was so happy to find a place that my children may love to go and now forget it. She completely turned me off I would not want my children near that type of an attitude. I was glad hear from a friend that she is not the owner. Hope that they give her a reality check. She was Rude and I can’t imagine I am the only one she was rude to.

Gym nest is a great facility. The staff are friendly, knowledgeable, and create a wonderful environment that fosters growth and confidence in learning the sport. With a variety of class times to choose from, scheduling is never an issue. The facility is clean, large viewing windows and doesn’t have that overwhelming gym smell. Would definitely recommend!