Grey Whale Poke Bowl - Japanese restaurant in Lincoln - 1317 Q St #130, USA

i’ve come here tons of times and it seems as though everytime they manage to mess up my order, especially when i order online. if i ask for no masago, they give me extra. if i ask for a large they give me the same amount as a medium. they put so little in their bowls. the image i provided is a LARGE and this is how much they gave me.

Portion sizes have drastically changed and prices are still the same. You pay a lot for just a few bites along with the amount of empty space in the bowl. This place use to be college friendly pricing for the amount but now you can expect to buy another meal cause these will not fill you up. You can expect me not to recommend this place let alone go again. Panda Express next door would be a better option of portion and pricing. 👍

As someone who works part-time in the restaurant industry, I understand that it can be difficult to keep up a friendly appearance, but some of the employees here give an insane amount of attitude. The person preparing my bowl which has compelled me to write this review acted extremely passive aggressive and kept on cutting me off when I was ordering. I don't understand why they were trying to rush me because it would've been over an hour and a half before they were closed. I don't expect service to be overtly courteous but none of this behavior was necessary. And this isn't the only rude interaction I've had here. The food itself was fine. I get reviews saying that the prices have changed, but that's just inflation.

We usually love this place, but the guy working gave awful service (12/23 @3pm). I said regular really clearly, then he charged for a large. Then my partner ordered a large and he got half the protein i did. He also kept asking us to repeat ourselves when he had an ear bud in...He drug half my toppings across the counter, then looked at me to see if I'd say anything. Just really a bad experience. If I ever see that guy working I'll be turning right around and going somewhere else.

Poke bowls are excellent. I built my own bowl. Regular size is a little smaller than other Poke places I've been, however it did still taste excellent. Friend ordered the Spicy California Poke Bowl, he loved it, and he doesn't like sushi. Overall the seating area could use a remodel, but I'd definitely eat here again.

I use to love this place when I was in college. I came back today to order 3 bowls , the employee serving me sneezed into the bowls while making them and then proceeded to wipe his nose/mouth. I was absolutely disgusted and will be throwing away all the bowls. Not to mention for $15 /bowl the bowls were not even half full.

The food is great. That is why I am a repeat customer, but their online ordering system is horrendous. I never really know if the order is received. It is atypical to have my food waiting for me at the pickup time that the system gives me. With my most recent order, the clerk could not find my online order when I arrived to pick it up. She then asked if possibly I was at the wrong store. After showing her my receipt, she looked again and 10 min later I got the bowl. I ordered online so that I would not have to sit around inside the store, which is a real concern of mine during pandemic times. It would have been nice to offer a discount or throw something in for free to recognize that the service was subpar. Update: I really love their poke bowls with mixed greens. I don't eat rice. For the past two nights, they have been out of mixed greens. I asked for kale to replace the mixed greens. They were out of kale. Most times they are also out of edamame. I asked when mixed greens would be back. I was told in one or two weeks. Who sources food for this restaurant?? I can go to Hyvee and pick up mixed greens for them. Why have menu items and not be vigilant about stocking them?? The servers always find a new way to get my orders wrong.

The poke bowls themselves are great. Nice sauce, warm rice, tasty ingredient combos. But the staff was rude and impatient. Kept pressuring to make a choice even though there wasn't a line. The interior was also pretty dirty. Would make a real good place if they made some key improvements.