Gravity Haus Breckenridge - Hotel in Breckenridge - 605 South Park Avenue, USA

Literally every staff member at Gravity Haus Breck was extremely polite, helpful and generally happy. From the moment we arrived Connor made sure we were taken care of and every day he had a smile and was eager to make sure that we were enjoying our stay. The staff in the bar and restaurant accounted for some of our most pleasant encounters. Prices are reasonable and the hotel simply had all that we needed. Even with our two dogs, we felt comfortable and never struggled to relax. I travel for work and this hotel runs circles around almost everywhere else I stay on their service alone. To the owners, and management…your hotel is awesome but your employees put it over the top. Thank you for the wonderful stay!

I don't usually give 5 star reviews, but this place really exceeded my expectations in a number of ways. First, the price was very reasonable for a central location in downtown Breckenridge. Second, the staff were super friendly and helpful . Finally, I really appreciated the decor in the room with lots of wood and comfortable furnishings (not the generic or over-the-top luxury furnishings in some hotels); the multiple hot tubs were great too.

Omg what a little gold mine! Adorable rooms with great aesthetic feels. The restaurant upstairs was amazing and cool like “ski lift” chairs you could sit and eat in.! The location downtown was perfect/ walking distance to everything! The valet parking was covered for my jeep and the attended was very attentive. They brought me some more pillows as soon as I let them know I wanted a few more ! Customer service was excellent.

This is a great, dog friendly stay. The valet gentleman stopped and greeted our dogs, and the folks at check in offered to take their picture. The dog friendliness really set this spot part. It was clean, comfortable, and we enjoyed our stay!

Everyone at Gravity Haus made us feel right at home. From valet to check in to little things along the way, the staff went above and beyond. We brought our two pups and they were happily greeted. The rooms are beautiful, the restaurant was delicious, the bar was huge. It was walking distance to anything in Breck. Overall great experience. We’ll be coming back!

Let's file this one under "too cool for school." Yes, the location is ideal, and overall, the hotel and its facilities are fine. But:||- The $40 daily parking fee is egregious and obnoxious midweek in summer, especially when the town essentially prohibits parking anywhere between 2am and 6am||- Why no self-service coffee tanks in the lobby for those that don't want something fancy from the hip coffee shop, or want something earlier? The "coffee bags" in the room don't cut it. Being able to grab a simple cup of coffee on my own would have been a big upgrade. What does a coffee cannister cost from a local coffee service?||- Speaking of the coffee shop, which one must use: my service experience there was not great||- Not a fan of QR codes for room/hotel info inside the room, and what was posted was incomplete anyhow||The hot tubs and the scene there are nice and it opens at 8AM. So why were there still people cleaning them and the floors at 9AM?||Mostly first-world problems, no doubt. But still.

Upon arrival, I was reminded that this was an exclusive resort when I asked about "free" bike rentals, per their Google Maps information. I was told that NOTHING was free at Gravity Haus or Breckenridge. The gentlemen that was supposed to welcome my family told me that perks were reserved for exclusive members that would have to pay upwards of $2,000. I almost regretted staying that GH. The initial interaction by staff, left me wondering if I had made a grave mistake. I let that experience go as a one-off. Interestingly, I was given a token for a FREE drink at their coffee bar by the same individual. The rest of the trip went well. I just avoided going to the front to the hosts. One other issue I had to endure was how loud the housekeeping staff was as they practically shouted and yelled out profanity to each other in Spanish (which I speak fluently), just outside of my room (#310) on the third floor, making it hard to rest. I had to call the reception to ask the staff to quiet down. The town was painteresque and the location was amazing. I was surprised with how delicious their coffee was. Taking in views of nature using the FREE shuttles and FREE gondolas was nothing short of breathtaking. The room was ABSOLUTELY wonderful. I booked the Trailblazer. The kids loved the privacy. The hot tubs area is designed in a community Asian theme, which was interesting. I would not recommend staying in the Gnarnia rooms given the amount of noise in the area, not to mention how hard the doors close throughout the day. Overall, it was a nice stay, albeit with a bad start. Please train staff to be courteous and help guests feel welcomed. As a customer service trainer, that experience really defined my customer experience.

It's dog friendly but charges high rate per night instead of one flat fee. Considering there was a drunk that puked in the elevator and hallway, it's amazing to me that a dog gets a $50/per night fee. I, likely, won't stay there again because of the nightly fee. On another note, the staff was very friendly and welcoming! The room was clean and spacious.