Grand Inn - Hotel in Monterey Park - 118 E Hellman Ave, USA

Staff was very kind and friendly and the location was great. Rooms are a bit dated and our bathroom was a little dirty but we only stayed for one night so it didn't bother us too much. Hotel and the parking lot feels nice and secure and most importantly quiet! For the price this is a good place to stay and we'll definitely come back next time we're in the area.

It was a very nice surprise, to fine this motel was exactly what I was looking for. The price was right, room was clean, everything worked (nice touch with the waters on the frig) safe area, great location for my working event. The morning coffee, danish, and egg was great for a start of your day. Mary, the front desk staff was so nice and friendly along with the other staff who really made you feel at home away from home. That's why I'm coming back for a second weekend. Thanks again!!!

This isn't a hotel; it feels more like a run-down motel. The price is higher than a typical motel, yet the environment and facilities are even worse. For the same price, you can find much better accommodations at an actual hotel. Not recommended.

Staffs are friendly and helpful. Great location, with many Chinese restaurants nearby. Nice complimentary soybean milk, boiled eggs, and pastries breakfast.

First, when we check in they told us that the elevator was broken so we have to use the stairs. Second, the traffic outside could be heard from inside the room. Third, people upstairs doing indecent activity with very loud thumping sound could be heard very loud and clear. Fourth, people next door talking so loud or loud television sound, you definitely could hear them. Fifth, the windows was rattling and the curtains was floating a little bit, from the wind outside. Sixth, there’s a very loud noise from the restroom light and there is only one switch. No dim night light. I need a little bit light to sleep because I’m scared of the dark so I had no option but to turn on the restroom light and the fan sound was too loud. However, I prefer the loud noise of the fan than the traffic sound outside that I could still hear in the background. I could still hear the car beep, the windy whoosh sound of cars and every little noise out there just startled me. So, It’s 5:00 AM and I was still unable to fall asleep to rest for the 5 hours long trip I have to do in a couple of hours. So in conclusion, this is the worst hotel ever, not worth my $150. Please find other better and cheap hotel.

We stayed there on a spur of the moment booking. It was the BEST non plan plan. The place in itself has a back in time vibe to it which was essential to the added feeling of comfort we got upon entering the room. On top of the extremely quiet and peaceful atmosphere the courteous and kind customer service they gave I loved the fact they were very accommodating to our ADA needs. This place will without any doubt for now on be one of our go to places for a peaceful and pleasant escape

I would give this place 0 stars if I could . Really bad service ! Older man in the front desk was very rude.. lobby smelled really bad for him to act this way

Rudest staff ever. Even before we booked, the price listed online was cheaper but when we went to the reception, they told us $129 per night when it clearly says $103 online. After arguing back and fourth, they finally let us stay but for $129. We had gotten takeout during the day and left it in our room to save for later, but the cleaners mistook it for trash and threw it out. Politely asked for an explanation or at least a reimbursement of equal value, only to be KICKED OUT. Extremely unwelcoming and rude staff. They literally stood at the parking lot asking people if we were gone yet. None of this was even our fault.