Grand Hotel - Hotel in Minot - 1505 N Broadway, USA

Stayed at the hotel for my daughter's birthday party. I understand that the hotel has limited control over drunken, Christmas party guest, but quiet hours were not taken into account for the guests who were trying to sleep. I finally called around 1:00AM because of the group of people in the pool area who were being absurdly loud. But surprisingly enough, it wasn't just the guest, the worker who was cleaning the pool area had the audacity to run a vacuum cleaner at 1:00AM!! Right by the patio door to the pool and I even startled him by opening my curtain to see who would be vacuuming at 1:00 in the morning! I tried to use the room phone, but there was not power to the phone or the alarm clock for some random reason. So I had to search for my cell phone to call the front desk and make a complaint about the party guest being loud. My recommendation would be to not stay in a poolside room as I have had better luck in other rooms. Sincerely, a tired, crabby Mom who just wanted to sleep.

Not a fancy new hotel. Updates are not of this year. Room is nice. Pool is nice. Meeting room is fine. Some paint peeling but there's a lot of humidity in pool so whatever. Also they let dogs stay so they will get my business again if needed.

Just arrived. It’s the first snow of the winter so we get here tired and hungry and the restaurant closes early not that the employees couldn’t get here they sent them home. Then at the front desk we encounter an employee that definitely should not have come to work today she is grumpy no smile no welcome nothing and they call this “The Grand Hotel”. Well we can hope tomorrow is better. Room is clean but that first impression leaves a sour taste in your mouth. Nothing “Grand” about it.

2 vehicles parked in handicap parking. Told front desk twice that both vehicles did not have handicap plates nor placards to indicate them being handicap. 2 spots out front for handicap in that hotel is ridiculous. And for them not to do anything about it is even mire ridiculous.

We loved our stay at The Grand! The restaurant was nice, the pool was unique (and a bit chilly), and it looked incredibly clean. Our main issue was actually lighting in the rooms. The rooms were pretty dark even with all the lights on.

The only reason this isn’t a 5 star is because a few things could be in better repair. There’s some broken rusty things around the pool that I had to be cautions of with my kids. The rocks around the pool are uncomfortably rough, and there’s a lot of chipping/peeling paint around the facility. On the plus side, this is the only place I’ve ever stayed that has double KING bed rooms and I love that for our family. Plenty of bed to stretch out on. The beds are memory foam and comfortable and no signs of bed bugs. The service at the front desk and the lounge are fantastic! Heather in the lounge is just wonderful! We enjoyed the pool and the hot tub so much! My kids love this place!

Tried to check into our reserved room at 10:30pm last night and was told that we'd have to wait for 20 minutes before we could get checked in due to "shift change." In all the years that I've worked hotels and stayed in them, this is a new one to me! My family and I were exhausted and just wanted to get into our room. 35 minutes later, were able to check in. Upon entering the room, the security lock for the main door is broken, the air conditioner for the bedroom is in operable, we're on a walk-in level, and the window locks are also broken. Needless to say, we will not be staying here again. Grand Hotel, yall can do better!!

Less than 3 mins away from Minot State Uni (great if visiting students or if attending graduation). Free parking available (including a few Handicap spots nearby door). Nice view of the city lights as being on top of a hill. The hallways to the guest rooms has probably seen better days, but our guest room was pretty clean in comparison (which is more important in my opinion. Our night $ rate was reasonable. Lobby and Grand Ballroom appeared to be nice. Has a pool and hot tub, as well as a fitness room (we did not try these facilities out). Was satisfied with our stay and had no problems.