GIANT - Grocery store in Chambersburg - 925 Norland Ave, USA

It is crazy how far this giant has gone downhill. I stopped going awhile ago because its an absolute waste of time. I've gotten spoiled meat numerous times. Brought $10.29 organic ice cream that was beyond frost bitten. Today was the final straw a relative had gotten nice block of cheese that was $5.99 the bottom was covered in mold now we have to waste the gas YET AGAIN to return it. The shelves are half empty constantly and i like to eat organic which this store use to have a decent section but putting booze in was more important and shrunk the section by half. Now the organic section is an empty mess then only thing that sticks out is the ridiculous prices. It's pretty clear no one at this store cares perhaps this is what happens when you only hire part time and probably not even pay 15 an hour. Oh well Id expect nothing less from a corporation in corporate America. Ill be the amish will put in a little quality and care at a cheaper price

This last visit it was hard to find some of the items on our list. And, the removal of the seating near the restrooms and near the customer service in the front of the store is NOT appreciated!

Giant has a great selection of products. I especially like the variety at the Deli and Bakery sections. There are a lot of available options for non-GMO, organic and vegan. The prices are a little higher but the quality is better so we still shop here on a regular basis because of the selection. However, the customer service has really gone downhill. For example, one day, I had asked an associate for help finding an item. He replied that it was "in aisle 6 or 7". That was vague and unhelpful. I only asked because I was on a time constraint and needed to find it quickly. Also, many of the associates never smile. There are a couple people at the Deli that will smile and chat a bit. It's nice. The rest of the store is literally and figuratively cold. One last thing... "Marty". I am not a fan of Marty. I read an article in The Washington Post (January 2019) that said the robot is used for identifying spills, reading prices and "collecting data". The article went on to say, “It remains to be seen what Giant is ultimately using this technology for.” Giant has always had cameras. A limited amount of surveillance is to be expected for loss prevention purposes but I don't understand why a robot is following shoppers around "collecting data". Feels like Big Brother 2 stars - Good variety, higher prices, Mediocre service, surveillance capitalism

Clean , spacious, and has a TON of variety. No complaints here! Even on the night before Thanksgiving the store was being run efficiently and with no issues. Still a great place for shopping! Self checkout is well run and any issues I have are resolved quickly. The checkout associates are courteous, professional, and do a great job of making a consumer feel welcome. Definitely a place our family enjoys shopping at. Plus, they stock Guiness 0.0 which is my favorite and have a very respectable NA selection!

This is my favorite grocery store because I can count on finding what I need with good quality. I also want to note that the Pharmacy is outstanding ~ the personnel is extremely knowledgeable and can find the best prices for medications. Their staff is also very friendly and personable. I highly recommend.

The produce section is amazing at this location. They also have salad bar, olive bar, hot bar, fresh seafood, and a large deli selection. I love going here the staff is always nice and polite.

Very nice store. Usually pretty clean. Selection of groceries, produce, meats and seafood is very very good. Make sure to use their app and its coupons to save some extra $$$. Very easy to use. I love their Giant brand Vermont and New York brick cheeses. Giants brand low fat ice cream really good but they need more flavors. 2 complaints...the store alleys got very compact once you but the alcohol aisles in. I, myself don't see the need for them. The alcohol is too pricey. Romaine lettuce can look pretty sad sometimes.

Went in to grab some things and used the bathroom. It wasn't not very clean and missing some toilet paper