Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Address
12675 Citrus Plaza Dr, Tampa, FL 33625, United States
12675 Citrus Plaza Dr, Tampa, FL 33625, United States
Geo Location
Lat long (28.0634345,-82.5766375)
Geek Squad - Featured Reviews (40)
Just ran into Best Buy to replace my Samsung speakers that I bought unboxed. I got the lucky draw of getting Nate to help me with my issues. He was the man. Nice guy who knew exactly how to resolve. Give that guy his own store.
The worst company/location I ever experienced. Brought my computer because of the sound system issue, they tell me the reason is because Windows needs to be updated, I ask them to do what it’s needed just fix my sound system because I needed for school asap! I come back and they tell me that they couldn’t fix my issue but they still have to charge me almost $300 because they updated my Windows system that I didn’t even need it. I argued back and forth with the guy for a good 15min just going in the same circle, me telling him why are you charging me when you did not fix my issue and him looking like I’m complete stupid saying “but we updated your Windows system” when I didn’t ask for it!!!!!!!! I then ask for a manager to get involved and she was barely able to give me half of my money back. Comes to find out a year later that they signed me up for a yearly subscription and membership and almost got charged again $200 something also I get the email same day as the renewal, very convenient…. while trying to cancel everything I even get charged for cancellation. Please save your money and never use Geek Squad ever!
Ended up taking my computer back less than an hour after dropping it off. The attendants quoted me the wrong price initially (they did call me to let me know and were apologetic) and the turn around time to run diagnostic services on my laptop was going to be long. Seems like they need more staff. Despite their good intentions, the attendants seem overwhelmed and not very experienced at this location. Overall, the level of professionalism and services are not worth the price they are charging (for those without warranty).
I would like recognize your agent Ramon Albaladejo for his excellent customer service, and professionalism. He provided a lot of useful information that helped us decide on the settings best suited for us. His knowledge and expertise gave us a detailed overview on the features of our new TV including that of our current TV.
Ramon and The Geek Squad continous to prove that excellent customer service is not a thing of the past.
I had an iphone mishap late at night that left my phone completely unusable. Apple support was able to make an appointment with these guys, and I went in early to see if I could get my phone back. With a short wait, the tech looked at the problem and solved it in less than a minute. Though it was not a true repair, I got my phone back without having to leave without it (which was terrifying for me as I just relocated here) and I learned the correct way to hard reset it. Once I got it back, I was also finally able to listen to the voicemail they left, letting me know that they could help but also gave me other options in case it really was broken, so I wouldn’t have to wait days or weeks for parts and repair. Thank you Geek Squad for your two minutes of help, it might not have seemed like much but I really truly appreciated it.
Horrible service lie to me about a simple repair being just a one-day fix. Then they tell me I needed to be part of the reward system which it will be $180 order repairs can cause up to 500 best hustle I've ever heard in my life
Was on line for 20 min. When finally an attendant asked me what I needed she said I had to wait till the appointments. I’m cool with that. But then when all appointments done then she says she can’t offer that service. I called before coming and they said they did the right offer the service. Kept me waiting for no reason. Like she know why I was there. Ain’t coming here no more man
I had various experiences with Geek squad and this last one made me think differently about their service. I can only speak of the Citrus Park location in Tampa, they exceed what I needed.
They helped my with various computers and printers which corrected any issues that I was having.
I would recommend them to anyone.
We have been using Java Planet Organic Coffee Roasters services for more than a year now, monthly auto ship, after having been turned on to this amazing company by a friend. Always accurate, Always superior coffees, always on time. In an age when it'
Gracie Martial Arts Tampa, led by Emiliano, is an exceptional place to learn the original and modern forms of Gracie Jiu-Jitsu. Having had the opportunity to compare it with other noteworthy schools, I found that this one particularly appeals to me.
I absolutely loved my Planksgiving class with Jessica yesterday morning!! The music was superb and her energy was fantastic! I was having so much fun, it didnât even feel like I was working out until we had to do our floor exercises lol I will defi
Super welcoming gym with the most real feel I've gotten on the road. Finally got to check off Florida on this trip to Tampa and YCJJC is among the best places I've dropped in to train out. Five countries and twenty-five states now. They have plenty o
If you love CrossFit, you must check out CFTU in south Tampa. The gym is very clean, has plenty of equipment and the coaches are amazing. The classes are challenging but can be modified to scale the workout to fit your ability and goals. The staff
Great BJJ school for the whole family! Professor Rafael is a great instructor. Every time I come visit the school to train the staff and members are very welcoming and friendly. I encourage anyone who wants to learn BJJ to stop by and check it out. P
We absolutely love Empowered Martial Arts! My children continuously learn discipline, defense, and have so much fun while doing it. Hanshi John and Sempai Gage are phenomenal instructors. The Empowered Martial Arts team and the families we have met a
