Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Address
384 S Wadsworth Blvd, Lakewood, CO 80226, United States
384 S Wadsworth Blvd, Lakewood, CO 80226, United States
Geo Location
Lat long (39.7097334,-105.0808573)
Geek Squad - Featured Reviews (28)
Horrible customer service!
I brought our laptop in because my son dropped it and we needed screen replaced. Nobody notified me when or if it was received to the point where I walked the customer service line nobody could give me any information about it and so I went in and same thing no information. So we waited 3 weeks no word so I went in again for them to tell me it got lost in shipping oh what a coincidence. The guy I worked with was just plane rude and passed me along to someone else like I didn’t matter.
And when I went in the first time this girl gave them her laptop for some repair or something and I overheard that they erased her entire life on there… everything. Gone. She was devastated. I would be too!!
Don’t go here!
I had the best experience I have ever had getting help with technology issues (and believe me, I get them frequently!). I wish that I could remember the name of the employee who helped me but he was a younger looking guy who not only solved the issue that I came in for but also helped me fix "little things" (maybe to him!) that had been bothering me for months. I can't think of anything that would have made for a better experience.
Note: I am super late on the review - this was back in November. But I still remember how great the service and experience was!
I have had a great experience with the guys at Bel Mar Geek Squad. They saved my new computer, and answered all my questions, and gave me advice on how to fix the problems on my own next time. Shout out to John (and his teammate who I didn’t get his name)!
I was surprised the store was even still in business. A lot of the shelves were just empty, but employees came up asking "can I help you" about 5 times during the 10 minutes I was trying to browse "Um no we're out (of anything I was looking for) but we can order it." There's a spot for it on the shelf, when might you get it in I ask
'I don't know, we get different stuff in" he says
I was just looking for some decent computer speakers and when I couldn't find any and asked the staff seemed confused. "Uhhh...yeah..i think we have some over against the wall."
They only had 2 sets of computer speakers but they had 10 different kinds of electric toothbrushes. Just shut the store down and quit wasting everyones' time!
0/5 on the store
I strongly discourage anyone from using this Geek Squad. I took my iphone in for a battery replacement and now my earpiece doesn't work. Many phone calls later with no response I finally had to take it elsewhere. Bad service!
An extremely sub part attempt to copy Apple's Genius Bar. You shouldn't have to wait in line, then wait for your name to be called to pick up a replacement phone.
Geek squad takes forever to do anything, took a month to get my AirPods replaced and they still don’t work like they should, they don’t care though they just said it’s something with my brand new iPhone 12.
Beyond disgusting staff. Very disrespectful hairy bearded man. Even spoke with another geek squad location and staff knew who he was and agreed with me that hes vile and nasty.
Freshest and best tasting bowl I've ever eaten in my entire life. Most poke places sacrifice on the quality of the fish to save money, but not this place. You can totally taste the difference. The staff was friendly as well.
