G&W mini shop - Tobacco shop in Queens - 69-02 Austin St, USA

Had a terrible experience at this smoke shop , - the owner offers deals when he’s there , I asked the little teenage boy he has working behind the counter when he isn’t there to call the owner to see if he could give me the deal he gave me before . The boy he had behind the counter was afraid to call the owner and didn’t have knowledge of customer service and started to tell me he couldn’t and he doesn’t do that I had to get it at the price they had . If you’re working for someone and they have relationships with their customer you don’t act like it’s your store when the owner isn’t there!!!!!! The boy with curly hair about in his 20s was extremely rude and ignorant I don’t know why the owner had him working there. He also had a girl with him behind the counter and the girl fanned her hand and told me to leave the store because I was asking for a deal and explaining to them to call the manager because he gave me one before they were to immature to hand the situation and escalated it because they wanted to act like the owner ! And argue with me about prices ! Keep those immature disrespectful little kids away from your store if you want to keep good service I’ve shopped from this store for over a year and will never be returning!!!

Shop was open within their posted hours, was very well lit, organized and spotless. The owner/cashier was polite, personable, and professional. The selection of recreational candies was good (even while they were between restocking), and the attendant was patient, helpful and informative. The candies were fresh, and potent.

The owner is nice but he had two young kids working behind the counter when he wasn’t there they were extremely rude and shouldn’t be working there

THE BEST SMOKE SHOP. Customer service is at the TOP the guy's will help you all the way Super friendly, knowledgeable, Bassam is my guy, you ask he answers

The best shop in Forest Hills! All the workers especially Bassam & Paula are wonderful. I been a regular since they opened and never had a bad experience. Store is always fully packed and has everything you need. Prices are the best for the area :) Will continue to be a loyal costumer.

The owners of the shop and all the staff are very knowledgeable and super chill. They always have a well stocked front with snacks, coffee/beverages and essentials as well as having an awesome variety of smoking products and nick nacks as well. This is one of the best stores in forest hills due to its well stocked items, reasonable prices and pleasant employees.

Huge selection friendly staff great pricing wouldn’t go anywhere else

Pretty much the best smoke shop I’ve ever been to. They have everything I need so I don’t have to stop at multiple shops. Super grateful for them opening! I travel from my neighborhood 20 min to go to their shop and it’s completely worth it. Bassam is friendly and extremely knowledgeable about his products, he never disappoints. I highly recommend!