Freddy's Frozen Custard & Steakburgers - Fast food restaurant in Caldwell - 5009 Cleveland Blvd, USA

I'd really say it was maybe 3.75 stars. There are two sets of doors to get inside so not exactly wheel chair friendly, good handicap parking and a decent sized parking lot. Everything was very clean inside, tables and benches were wiped down, counters were clean. A+ for that. Food: I ordered the French onion steak burger that was advertised as a special. As you can see from my picture, it looks nothing like the image they show (and not because of added sauce.. sheer size). I did have lettuce and tomato added to mine but that should have made it look even bigger. The price wasn't much extra than a regular steak burger but I feel I would have gotten a better value by simply ordering a burger and adding things. The bacon they spared was shaved so thin they could have just kept it and the fried onions were pretty nonexistent as well. The grilled onions were great. Cheese sauce isn't very good, chili was good, bbq sauce is great, and they have 2 fry sauces. We were asked if we wanted a large order of fries and we went with the regular size. That's a LOT of fries. My picture is our single order of fries AFTER two people enjoyed them. Soda options are Pepsi products and tea. Service: very polite and patient counter person and great guy in the kitchen. We asked for a few mods (lettuce, tomato, no pickle, ketchup only, etc) and everything was exactly as requested and incredibly fast. I'd eat there again but I don't think I'd go out of my way to do so.

Wanted to get some shakes for the family and we've never tried the shakes from Freddy's so we picked up 1 'concrete' and 2 shakes. They were delicious! I would highly recommend. The reason I gave 4 stars is because I ordered 1 concrete and 2 shakes but there's no way to differentiate between them, I suspect I got either 3 shakes or 3 concretes but I have no way of knowing so next time I'll just get shakes only

I almost feel ashamed never coming here after living in Idaho for 7 years. I AM ashamed. The burger and fries were AMAZING. The place was spotless. But best of all the staff was on point! This is my new favorite burger joint. It’s so good dude.

The most delicious food...great burgers....perfectly seasoned fries and awesome milkshakes. Went through the drive-thru and the guy who took our order was super nice!! Highly recommend you to try it!!

The person who took our order very quickly and got everything right and still managed to smile and be friendly. Food quality is the best steak burgers and the chili fries. Awesome! The cooks and great restaurant clean and organized, and to me, I love the fifty look. Now, all they need is a jukebox!

Jessica was super nice! First time eating here and she recommended some really great options. Let us know there would be a wait. Give ya girl a raise she put there looking like a snack lmao

It was delicious, my family and I love going there! The food is superb and the prices are pretty good for the quality of the product. Are definitely coming back again!

I really wanted to give them a good review but I just can't. I don't know if I just showed up on a bad day or what, but there was little to praise about. The young man with the glasses who took our order was great, he had exceptional manners and seemed to grasp the concept of service. As for the rest of the crew, everyone seemed to be resentful, or angry, or really spaced out. There were 2 ladies who seemed to be the leaders and it appeared that they were trying to do a good job but instead of delegating and steering the ship they were stressfully trying to do everything themselves. The food took way too long to be served, especially when you consider that there were only 3 tables occupied. I ordered a burger with cheese and jalapenos, and a side of onion rings. The onion rings were substantially overcooked and I felt like the volume was lacking also. The burger was a mixed bag, they were generous with the jalapenos, but they were stingy with the meat. It looked like someone had just vaguely thrown all the ingredients in the general direction of the basket without any concern for a properly assembled sandwich. It tasted good, nice and greasy how I like it 😋, but not good enough to overcome all of the other failures of the place. There were more employees on duty than there were customers and yet they couldn't seem to efficiently handle anything. It has great potential though, if the management figures out how to run a burger joint and hire the right people.