Fratelli's Eateries - American restaurant in Dearborn Heights - 24546 Ford Rd, USA

Used to be my favorite place but their quality has diminished. The pizza is paper thin and soggy but the crust is hard and some burnt. The sesame crust is almost nonexistent. The sesame seeds are on the cheese before the crust. They also charge to use a credit card even when your order is over 50$. If you order online from their website they charge you a 7$ service fee, that’s goes directly to the store. It would be nice if they didn’t have so many fees just to be a patron. Don’t think about going in to dine, it’s full of teen males (seem to be friends and family of the workers there)that are loud and rowdy and not even eating, causing only standing room, even when you go in to pick up your order and it’s not ready you can’t sit due to all the kids taking up all the tables. so good luck if you wanted to eat there. Standing room only!!!!

First of all, I waited an hour for my food. Even for the simplest of orders compared to other things on the menu. I ask the pizza sauce and got home with ranch for my cheese bread which was wrong. And the order of onion rings was so deep-fried I couldn't even taste onions. I'm never going back to this place as my first impression of this place was horrible. And spending more time helping friends and family than helping all their customers equally. Also, have cash cause there is a 3% card charge to be aware of. A lot of these reviews looked forced since they are either 1 or 5 stars. I will guarantee no one can pay me to change my review.

This is my go to place! My kids absolutely love their chicken tenders, pizza, smash burgers and chicken sandwich! I personally LOVE their wild caught cod fish, and shrimp tacos! Outstanding customer service, very clean and family friendly! I highly recommend this place! They have two locations and both are great!

Absolutely horrendous staff. Called 3 hours ahead of time to place an order because it was a large order. The staff member proceeded to tell me it wasn’t ready at the time THEY gave to me. He lied to my face saying I requested a later time when I specifically requested an earlier time and they agreed it would be done. I gave them a call 3 hours ahead of the time it needed to be done. I still came into the store and was told it needed more time and was forced to sit and wait while other orders were completed ahead of mine. Great food, disgusting service.

I just ordered a smash burger and a large pepperoni pizza, honestly the best pizza and smash burger I have ever tried and the pizza looked amazing.

Best food in Town. You’ve got to try their pizza! and everything else! All my orders have been cooked to perfection. Very clean. Very reasonable prices. Great customer service and have not had any problem with long wait times like many other restaurants. I’m hooked for life and would recommend it to anyone who cares for great taste!

I went there around 12am since they are the only place open at that time and i was hungry, i ordered the best seller according to the lady, the smash burger. First they brought it to dine in and i wanted it for take out. Then i drove all the way home (10 mins) and then to realize that the meat is raw! And tasted like blood! Im not the type of person who leaves negative feedback but how it turned out tonight it pissed me off big time! Sleeping hungry, i had ti threw it!!

Went here for lunch today. Asked for medium burgers. Owner knew exactly what to do and they were the best we’ve ever had. Place was clean and in order. Bathroom was clean. Food came out quick. Can’t wait to return and try their tacos!