Food Factory - Family restaurant in Fairbanks - 275 Bentley Trust Rd, USA

Food was decent. Huge menu. Customer service was good. Great location.

Stopped in for a late lunch and were seated promptly. However it took almost 40 minutes to get our food. Waitress was very polite, but barely keeping up with the amount of tables she had. The poutine was amazing, failed to get a picture though. We had the Buffalo Chicken sandwich and Fairbanks Hot Chicken Sandwich. The chicken was way over cooked and chewy on both. The Buffalo Chicken Sandwich wasn’t anything special. The Fairbanks was good aside from the overcooked chicken, the sauce on it was delicious.

Food was amazing! Our waitress was very friendly and attentive. The prices were about what you'd expect. Way better food than some bigger national chain restaurant of this type.

The quality of food is pretty much the same as anywhere. The menu is absolutely gigantic. The service was friendly but my companion's drink ran dry even though the cups are huge. All in all in was a good experience. Great place is you want to be overwhelmed with options.

First time eating at Food Factory and we loved it! Huge portions, everything tasted great and our waitress, Brittany, was awesome! We tried the fried ice cream and it was so so good! My only suggestion is their bbq beans are served cold and well, that’s just a sin to a Southern girl!! You gotta serve ‘em hot!! We will be back!

When we are shopping in Fairbanks, this is usually our family's go-to restaurant. I have tried almost everything on their menu, and I can honestly say everything I've tried has been good. The service has also been good as well. If you haven't tried their Cuban sandwich, you're missing out. Great Job Food Factory.

This place is a NO! The outside of the restaurant is nice however when you get inside, there are 4-5 hostesses just sitting around. The hostess working the day we went had her teeny bopper friends up there talking about who slept with who. The food is very bland, (salt & pepper can go a long way) and the fries were cold. Very upset because the place is not exactly the cheapest for cold, bland food and teenage drama.

Great vegan options!! You can do any of their cheesesteak sandwiches with vegan meat. I tried the veggie cheesesteak, and it was absolutely amazing! They also have vegan fried artichoke hearts with a vegan ranch to dip it in that was crispy, well seasoned, and delicious. I wasn't expecting to find such incredible vegan options in Fairbanks!