Floor & Decor - Flooring store in Henderson - 1080 W Sunset Rd, USA

Update… 0930 01/19/2024 The owner reached out and asked me to share my review with customer care. I shared. Care responded with the delivery policy. 🤷🏻‍♀️ They have a daily fulfillment truck that brings products. Not understanding how they charge a delivery fee from store to store that’s listed on their website. 15 miles away. Then you have a delivery fee to the house that must be booked separately. (Original review)… 0430 Great selection. Service is great. We ordered quite a bit flooring in 2 different styles. 4 Star rating because they charge a delivery fee if they do not have an item in their store. It’s listed on their website and actually have it in another store in town.

Excellent selection of products, there is always someone around to help you and the unbeatable option to return under product compared to other tiles and flooring places. I’m very happy with the whole process from selecting the tiles, to getting help in the store (friendly staff) to returning my sample pieces.

Fantastic selection. All sorts of great flooring stuff and thousands of good choices. Prices may be a little higher than your by big box stores so I would check there as well and compare prices. More varieties of mastic and mortar and grout here. I have particularly good memories of this joint because I was working on a mosaic piece of art and managers were kind enough to let me scrounge amongst the pallets to pull up any free pieces that I could find. And so I was able to make a really awesome piece of art at a very very cheap price. For that I thank them much!

I went to the Henderson location recently. The store was busy but I was greeted by David, a warehouse associate but he took the time to point me in the right direction. After my purchase (several boxes of large heavy tile) I drove to the back pickup area and David and Chris had my order ready and loaded my SUV within minutes! Could not ask for better service! Thank you David & Chris.

Helpful staff, my wife and I went in to look for a bathroom vanity for our guest bathroom. We had looked in home Depot and Lowe's, the previous day. Home Decor had several different models on display, the models were better quality and the prices were at or less expensive than from the other two stores. My wife chose the one she liked, and it took us less than 30 minutes to shop.

My husband and I went in to help pick out some tile for my mother in-laws bathroom remodel. Greg helped us out and went above and beyond to get us all we needed. Our order was ready quickly, David and Aiden helped us load it up and they were awesome as well. Great selection of tile and great service!

Tony & Evelyn were awesome! They were both knowledgeable & helpful. Evelyn was an absolute sweetheart & hunted down everything I needed when I wasn't even sure what that was. She was patient & a great help! Excellent customer service! Lorenzo even came over to help when he saw how heavy my cart was & helped load my car. This store definitely understands the meaning of Excellent customer service. Not to mention great quality products at a good price.

Looks to have a good variety. I was welcomed when I entered. Not a single employee asked if I need any assistance. I walked through the whole store and back outside.