Fix It Forward Auto Care - Moorhead - Auto repair shop in Moorhead - 2620 2nd Ave N, USA

I’m thoroughly impressed with this shop’s outstanding customer service and the expertise of their technicians. Their knowledgeable and experienced team truly stands out in their field. Additionally, I appreciate supporting a business that actively gives back to the community. It’s clear they’re committed not only to their customers but also to making a positive impact locally. Highly recommended!

I've been taking my vehicles here for a while now. They're always friendly and accommodating. Very good at communicating what needs to be done and the most efficient (and cost efficient) way of completing it. They also won't try to have work done that isn't necessary. I love that all the recommended work can be accessed immediately with pictures or videos of critical things. Their website also let's me know what everything will cost and gives me the option to approve or deny it right away so no one needs to wait on a phone call. I've also used their online scheduling option and I love that I'm able to put a dollar amount of how much they're able to do without having to ask (but I'm sure they will anyway). Overall I just love the online/digital aspects of the business. It's definitely something I've never experienced with any other mechanic and it makes things easier and more efficient.

I used their flyer coupon for a great rate on full synthetic oil change and safety inspection ($36). They even provide free Uber rides home and back to pick up the car when it's complete. Safety inspection was thorough. Cons: I'd asked at desk to have tires aired up at drop off and it was forgotten (in fairness I did not remind the technician who called to review the recommended vehicle repairs). Estimates for suggested repairs seemed high compared to my mechanic, but they weren't pushy and provided a printed list for me. Neither was a big issue, still 5 star service and price!

I can't thank Fix It Forward enough! I recently needed repair of my vehicle which would have cost several thousands. They were able to complete the repair for less than half the price of local dealerships. Fix it Forward is simply the best!

The staff made me feel like more than just a customer; they treated me like family. Not only was the customer service outstanding, but the quality of their workmanship surpassed all my expectations. Moreover, what sets Fix It Forward Auto Care apart is their commitment to honesty and transparency. Unlike other auto shops I've visited in the past, they didn't try to upsell me on unnecessary services or parts. Instead, they provided practical recommendations to ensure the longevity and safety of my vehicle without breaking the bank. To top it all off, their pricing is incredibly fair and competitive, especially considering the level of service they deliver. In conclusion, I wholeheartedly recommend Fix It Forward Auto Care to anyone in need of automotive repairs or maintenance. Their dedication to customer satisfaction, integrity, and quality workmanship sets them apart as a true gem in the industry. I will definitely be returning for all my future automotive needs.

This is my favorite group of fix it guys!! I’ve been going to them for the last 5 years and they’ve treated me like I’m a part of their little family! They check up on me, they remind me or service that I need, they remind of what I’m overdue on… they just go over and above. And I think they know I need that!! I can always count on Colin and his crew to be there when I need them!! And Tracy?? Her professionalism is one of the things that I noticed my first time there… who doesn’t know that you need the perfect lady to keep a group of guys in line!! They’re all the best and I wouldn’t go anywhere else!!

Always friendly, helpful staff. Traci set up my appointment for me. Routine oil/filter change & tire rotation! There were a couple other things brought to my attention that will need to be dealt with later. I truly appreciate how they really take a look at other things during a routine service! I went to lunch & when i returned my car was waiting for me. Done! I also save alot of money!! Thank you Fix It Forward Auto in Moorhead!!! Pam

I have been bringing my vehicles here for the last handful of years and can't say enough good about them. Whether the issue is big or small, they get it done quickly. They are top-notch - thanks Colin and crew!!