Firestone Complete Auto Care - Tire shop in Chalmette - 8615 W Judge Perez Dr, USA

I have used Firestone for many years and have received excellent service for my vehicles. The manager this visit went above and beyond in showing true concern for my automotive needs. He was personable and professional in addressing questions about my recently acquired vehicle. The service provided was prompt and thorough. I highly recommend this facility and its management.

Francois provided excellent customer service. Blake did an excellent job on my car and explained what was done and how my car should feel when driving. Overall, Francois and Blake were extremely professional. I’d definitely recommend this Firestone to others.

I went in for an alignment. And they were booked with cars to be service and was Meet with good customer service welcome and I had my car because it. So I was waiting on a ride to pick me up because it was going to be a while. But my ride never showed up. And I had to sit and wait and watch these to men work on all these customers' cars. Note... it was only two and out of the two. One was a manager... who was not only helping work on customers' cars. But greeting customers as they came and left. And answered phone and all. So I said all that to say. I give Firestone in Chalmette La. An A plus. Thanks for good communication and good customer support.

A1 Service!!! Always a pleasure to come to this location! There ALWAYS kind and treat the customer how they should be treated! They make me feel right at home from the moment I walk in! Thank you guys for always going above and beyond for the customers! Walter you’re awesome! Keep shining man!

They were awesome, even tho i came in 30 minutes before they closed they still took care of me to make sure that my car was safe to drive on!

Walter and his tech Blake were extremely helpful and got me in at the last minute and we're able to get me 4 new tires! They are amazing.

This is probably the worst customer service I have ever received from a Firestone. I made the appt ahead of time, I specifically asked them if my car would be finish by 5pm. They reassured me over and over they would have it done. It’s been sitting for two hours. They even took other people before my appt. I asked for my keys to cancel my appt and there wasn’t even an apology. This was a complete waste of my time.

Over priced. Tried to tell me I needed new tires when I didn’t. Said I needed new windshield motors but took them to my mechanic and they both work perfectly fine. Terrible over priced. I don’t like that I was being taken advantage of for being a woman will never go back.