FireFin Grill - Seafood restaurant in Palm Beach Gardens - 2401 PGA Boulevard #160, USA

I’m blown away by the service and hospitality of the new owners ! We came with our little puppy, and they opened up the back outside for us and accommodated. Awesome are our doggy, even after the hurricane went through the night before. The food is fantastic. I highly recommend lobster risotto and bourbon salmon. Excellent life, music and dancing ❤️❤️❤️

Our experience in FireFin grill was amazing! Gina was our server and she helped us order some delicious sushi and helped with a wine recommendation. She was super nice and made our experience great for our anniversary dinner!

When something is good you stick with it, well that’s exactly the experience Robyn and I had on multiple visits to FireFin Grill. With the new management came new features. Great staff the bartenders are on point. As for the food Amazing Sushi Rolls with a variety of Choices and the hamachi Sashimi Tuna and EEL were amazing. I was able to finally order the Lion fish and it was simply delicious. The drink menu will satisfy even the pickiest of the group. As I write this review we are getting ready to head to FireFin to enjoy a Sunday Lunch.

FireFin: Great Food, Terrible Service I recently had dinner at FireFin in Palm Beach Gardens, and while the food was absolutely delicious, the service was unfortunately a major disappointment. The evening started off poorly when we learned that two of the menu items we were interested in were unavailable: a brand new special and the restaurant's most expensive dish. This was a letdown, especially considering the limited menu options and waiting over 20 minutes to simply get water. We opted for the Prime Rib, which the manager highly recommended after we moved to the bar for faster service. However, when it arrived, it was incredibly fatty and undercooked, far from the succulent, melt-in-your-mouth experience we anticipated. Disappointed, with the service we brought the issue to the manager's attention. He initially offered to comp the Prime Rib, which seemed like a fair resolution. However, after we received the check, he changed his mind and refused to honor his word. When we expressed our frustration, the manager became flustered and frantically searched his wallet for business cards, eventually offering us two “leave a review card.” This felt like a desperate attempt to salvage the situation without actually taking responsibility for the shortcomings of our experience. While the food at FireFin was undeniably good, the terrible service and dishonest behavior of the manager left a very negative impression. The lack of transparency, professionalism, and inability to rectify issues significantly overshadowed the culinary experience. Overall, I would not recommend FireFin based on this experience. There are countless other restaurants in the area that offer delicious food and, more importantly, treat their customers with respect and honesty. As a local guide on the other review epicenter, a foodie, and an explorer, I can tell you: There is no where for this place to go but down under current management. A true shame. In an area with so many GREAT options. Don’t settle for ok.

After having had a bad experience with the service a month ago we decided to give FireFin another chance- because the food (when we finally got it) was still very good. It was a mistake. They do have relatively new owners and they are awful now. Food is still good- when you finally get it- but the incredibly slow service and new policies- like charging an extra $3.99 for olives with my wife's martini- are just awful. Not only slow service but we got the wrong drinks (they were for another table). At their social media team's suggestion, I emailed my complaint to the owner. No reply. I sent it again and still received nothing back. They obviously don't care so we are finished with them. And I thought all of you should know this is how they are treating their customers now- badly. The decent atmosphere and good food aren't worth the price gouging and horrendous service. There were other little things they messed up on the service (no silverware; waited forever and had to ask repeatedly for glasses of water), too, but- when you add them all up- there are so many restaurants in this area that have good food AND good service, it just isn't worth putting up with this at FireFin anymore. So that is why my overall review is just one star- these negatives vastly outweigh the positives.

Came for happy hour. Great that they have happy hour on Saturday since not that many places offered. 50% off drinks, a few bucks off selected food. Interestingly, one item on the menu, the garlic edamame is $10 and it is $9.99 on the regular menu. We had red wine, selection was good. They didn’t have the draft beer option, so they offered domestic beer for 50%. After we made the selection, the bartender didn’t tell us that was not part of the HH. And we got charged full price. Not cool. The flat bread was nicely done. Spicy salmon was not what we expected. It was not the Japanese style spicy Mayonnaise. But I guess everyone has their own style. Battered fish was a little soft and not crispy.

We had our company Christmas party here (KDT Solutions, Inc) with about 30 people. I was very impressed. The owner was there and made sure everything went smoothly. We had steak, chicken, fish, lobster tails, seafood towers and sushi boats. Everyone enjoyed the food and the wait staff was very polite and attentive. There was a group called essence of Motown. We loved them! It was a really fun party. We will be back next year!

The service was wonderful. They were fast to the table and very knowledgeable about the different food offerings. The atmosphere reminds me of The Cheesecake Factory. Dimly put and good for intimate setting. Unfortunately I went with my children. The sashimi boat was mediocre at best. I've had much better in other places. Wasn't worth the price we paid.