Fairway Lawns of Springdale - Lawn care service in Springdale - 833 Jerome Dr, USA

I want to express about the great service we're getting from Fairway Lawns and specifically our service technician Clayton Bishop. I really appreciate how Clayton listened to our concerns and promptly addressed them. He really has taken time to get the weeds under control and then keeps the yard treated to where we have a clean, plush green lawn. He is truly a hard worker and enjoys what he does and does it well. Keep up the great work !!

Jeff always answers my questions courteously & completely. He gives me instructions on what to do after he has completed application. We’ve been Fairway customers for many years & yard always looks good. We’ve recommended to many of our neighbors.

Our technician, Jaime Mercado treats our lawn like it’s his own. He is very knowledgeable and friendly! We’ve been Fairway customers for many years and will continue to be. Our yard looks great!

Please stay far away from this company!!! The customer service is beyond reprehensible. I am moving and I called OVER a month ago to Stop/cancel my service that I prepaid for the entire year. I was told no problem you have a refund coming back of $214 and we will issue a check And you will have the check within two weeks. After 2 1/2 weeks I called in to see the status And a gentleman answered the phone and said I see the refund amount but I see the check has not processed yet so let me look into it and call you back. He said he would call me back that day and of course zero call back. I waited three days to see if anything would turn up in the mail and it did not so I called again and this time I talked to a lady. She said she sees in the notes. It was transferred to accounts payable, and I will have the check by the end of the week. End of the week comes and goes and still no check in the mail. I called again at the beginning of the following week and I am told they are looking into it and I will get a call back. Surprise surprise no callback once again. I called today and they seemed like they were trying to handle it. I was on the phone for almost 25 minutes and 23 minutes of that was spent on hold. They did tell me at one point that it slipped through the cracks and asked me if I would like a call back from the billing department and I said no way because no one ever calls me back. The young lady put me on hold and said let me get billing on the phone to talk to you and after being on hold for another eight minutes the phone just mysteriously hung up. Even though they have all of my account information on a computer screen with my telephone number it has now been 12 minutes since the line hung up and they have not called me. Coincidence I think not this place is their customer service is horrible and they hold your money hostage. I have never dealt with a business that promises so many times you will get a call back and never does. They must need $200 more than I do.

We have been very pleased with the professionalism, courtesy, and reliability of Lawn Tech Jaime Mercado. His willingness to listen to our requests and concerns along with his flexibility in scheduling the treatments is very much appreciated. We want to keep him as our Lawn Tech for as long as possible!

I just want you to know what an amazing job Clayton Bishop did (not only today’s service), but every service treatment he has ever done on our lawn. He is professional, polite, and knowledgeable

Very happy with the service we've gotten from Fairway through the years!! Friendly staff & having guys like Shawn & Mike treat the grass makes it a no-worry situation that my yard is going to look good!

My grass looks better now than it has in a while. My technician Clayton Bishop has done a wonderful job. He explains things when you have questions and is very kind.