I recently stayed at this location, I was there on work with several coworkers. 3 of us had ants in our rooms, one of us got ants in the rental car. I was there over a week with no room cleaning, I had to ask for them to do it. I had a package delivered there, several receptionists told me my package was not delivered, they had me going thru Amazon trying to get a refund, turns out it was in the mailbox, and they hadn’t checked it for 4 days! Then when I went to check out they told me there would be a $250 charge because the room smelled like weed… They pointed out this was a “no smoking property.” Now, I am a medical marijuana patient, and I am aware of the policy, that is why every night before bed I would go for a walk to a abandoned business off the property, and smoke there. The day I checked out I had just smoked before grabbing my bags, I think the smell was still on my person (California has strong stuff) when I grabbed my bags. The cleaner came in my room not 5 minutes after I checked out, she must have smelled the remnants of what was on me, cause I can assure you I did not smoke in that room. Either way the manager wasn’t hearing it, she kept saying the room would not smell like that if it was just residual smell… Essentially calling my a liar… Either way I paid the fee, even though I did not smoke in the room or anywhere on the property. I would say the rooms are ok, if you can tolerate the bugs, the location is great, but the service is terrible!
Do not stay here! AC units were broken and the portable units to replace them were not enough to cool the room. It was 85 F outside and 79 F in the room, yikes! Placing the AC unit on the chair and pointing it at the bed was the only way I was able to sleep. Bathrooms were even worse, so hot that going back into the 79 F room felt refreshingly cool. Room and bathroom also had ants, but thankfully not in the bed. In the interest of fairness, I will list the positives I saw too. If the ants and AC are fixed, this would be a great place to stay: - Easy access from the interstate, and walking distance to restaurants/shopping - Breakfast was all stocked up and items were appropriate temperature - Check in and check out were very easy - Comfortable bed - All staff I spoke with were friendly - Curtains shielded room from outside street lamps (this is a big one for me) - Lots of easy to access outlets and USB plugins for your devices Note: Thermostat must have been for the AC units which weren't working, hence it's set to 65 and not doing anything. Thermometer clearly still working.
Great experience helped out with an elementary aged bday party. They swim ,watched movies, enjoyed an overnight stay and easy breakfast options before leaving.
Biggest complaint is that the in-room air conditioner was very noisy. Additionally, the breakfast was poor and there were no paper towels in the lobby bathroom (no other hand dryer).
Clean and good size rooms with the basic furniture. Staff was friendly and always ready to help. It’s located conveniently off of the highway and close to the mall. Many stores are in walking distance. Breakfast included was normal hotel standard. It can get a little noisy from the highway depending on location of your room - mine was quieter compared to a colleague’s. Overall it was a decent stay!
Great breakfast, clean room and pool. We were able to enjoy the pool even though it was raining outside. We would stay here again.
I've stayed at this property many times before the COVID-19 pandemic and recently stayed for the first time since the end of the pandemic and was happy to see it has been updated a bit and refreshed recently. This hotel is very conveniently located in the Tracy Mall area with several restaurant options within easy walking distance including the Buffalo Wild Wings and Applebees both being open till midnight most of the time. There's a Best Buy and Target close by as well. ||||There can be some freeway noise but it's not bad considering how convenient this hotel is to not only Tracy but Stockton, Livermore, Mountain House and Manteca. It's a good central location for work or visiting family. ||||The best part of my most recent visit was the top notch customer service from the front desk and staff who were always helpful, friendly and professional. ||||The only reason I didn't give a full five star review is not the property's fault necessarily but I really dislike the bathtub/shower combo with the curtain. I know most Fairfields seem to have this but a shower with a shower door would be so much more useful, esp. for folks who may have mobility issues but didn't get the disabled room !
It was a great stay Breakfast was a treat Staff was friendly
My two boys have been attending here for 2 full years now and they both are very happy with Pinnacle Taekwondo. The initial reason that I chose Pinnacle Taekwondo is because Master Park was trained from South Korea where taekwondo is originated from.
I highly recommended Flow Yoga studio. They offer a variety classes for all fitness levels. The instructorâs are awesome, and well trained in the practice. They are willing to take the extra effort with each student ensuring you get the most benefi
