Fairfield Inn & Suites South Hill I-85 - Hotel in South Hill - 150 Arnold Dr, USA

My guess is some out of touch investor owns this property who's never even seen it in person, is trying to wring out every penny of its 1990's design on this one. My few experiences of staying here, it's generally pretty clean, just very dated, some parts need some love. Will stay here, reluctantly, but only when it's the only thing in town available xD

Overall Great experience. No complaints. I did forget something in my room. Would've been nice if someone reached out to me to see if I wanted it since they saved and labeled it. Thankfully I was able to get it back.

Do not stay here! The rooms were dirty the hot tub was dirty along with spiders hotel front desk staff were nice the breakfast lady had a major attitude problem never will I ever stay here again

Convenient location off the highway. Hotel is rather outdated. Rooms were not clean, had a jacket fall on to the floor and upon picking it up it smelled like vomit (floor obviously not cleaned well). Spa out of order.

I’m a frequent traveler and I have to say, this hotel is garbage, dated and a hot mess. ||The only thing this is useful for is you’re on a road trip and you just have to get some sleep before moving on the next day. ||Everything is dated like the 90s. The desk isn’t a desk, it’s a table. The chair isn’t a desk chair it is some uncomfortable garbage that is the wrong height for the table. There are insufficient storage places, no useful furniture. ||But the most egregious omission in 2024 is the total lack of power outlets. What you can find involves moving furniture, scrabbling on the floor. Now other very dated hotels have fixed this with power outlets built into alarm clocks or table lamps. This place has not bothered. And I don’t take kindly to having to scrabble around on some dirty old carpet looking for power. Most of us travel with a phone, a computer/tablet and maybe a handful of other electronics. Of course we want to plug in. ||This hotel has chosen to do the minimum requirement to be passable, and benefits from a lack of nearby competition. But it falls a long way short of standards even with the often mediocre Fairfield sub brand.

Clean rooms friendly staff. This place definitely needs to upgrade they still have old TVs and even DVD players in the rooms.

There were pros and cons to our stay. Positively, the hotel and room had an attractive decor and was clean. Staff were courteous. The hotel was also quiet even though we were told it was fully booked which made for a good night's sleep. Water pressure was good with plenty of hot water. Negatively the door lock on the room we stayed was tricky. You had to figure out how to carefully insert the card to get the door to unlock. The king room was also compact with not much space to maneuver though it was well organized with a microwave, refrigerator and storage space. My husband was upset there were no USB ports. He also did not like the toilet which was small for a 6'2" 200 lb. guy. I would recommend staying in a larger king room with sofa next time.

25Nov.2023 Great customer service. Check in was swift. The room was nice and well kept. The hallways are a bit dated, who is hangin’ in the hallways away. Conveniently across the street from two gas stations and a few fast food and family owned restaurants. Continental breakfast with quite a few good selections.