Fairfield Inn & Suites Hailey Sun Valley - Hotel in Hailey - 711 N Main St, USA

Nice neat clean rooms. Be very careful if you need transport and good idea to make sure you book it in advance. Morning departure turned stressful when needing to get to the airport. No transport and the one that did answer wanted to extort $100 for a 5-10 minute ride. I can't thank the concierge and his manager enough who left him leave a little earlier to get me to my flight. He very kindly volunteered to take me to the airport, amazing customer service.

Giving a 5 star review based solely on the gentleman who allowed us to check in at 3am on Sunday morning, as well as the very busy, kind, professional housekeeping staff we encountered during our short stay. We were in a car accident Saturday night and had to be towed to Hailey. Not a single other hotel in the area had availability or cared to be of assistance. Hotels typically don't let you check in at 3am. The gentleman who took my reservation over the phone and promptly assisted us to get settled was the epitome of going above and beyond, offering water and clearly concerned for us without asking questions or being judgmental. Having been a Marriott employee, I recognized and appreciated his attitude of service and natural hospitality. The following morning was a bit different we were asked by a woman employee several different times if we had a room key while my son played in the pool despite having confirmed to her yes I did have a key, yes I was a paying guest. I realize we were beyond disheveled again having been up all night, being in a car accident and having none of our possessions with us, however being made to feel judged, profiled based on our appearance without even knowing was an awful feeling compiled with all the events we had just experienced in the last twelve hours. No business of hers that we spent a week at a Marriott resort earlier this month and the price of one dinner was equal to my one night stay at this location. She could have pulled my room number up, verified and left us alone instead of interrogation tactics. Needless to say the night auditor probably needs a promotion or some recognition of some sort because he gets it, and hopefully others will follow his example versus the other way around.

The room was nice and clean and great location for my visit to Idaho. Although I didn't request housekeeping services during my stay, I requested something from the the housekeeping staff on a couple of different occasions and they were extremely kind and helpful. I can't comment on the breakfast, as every time I went down most items including the coffee were always gone, so I ended up going elsewhere.

Excellent location, very close to the airport. The staff is very helpful, and the beds are nice and firm. There are lots of restaurants if you walk down the street and at least 3 grocery stores near by.

Haley is a wonderful mountain "getaway" diners , shops , and theaters. Fairfield is a perfect home-base catering to the adventurous. Whether skiing, hiking, or just meeting up before heading to Tamarack or Sun City, Fairfield has you're bed n breakfast. This site is at heart of Marriott properties and the quality of experience is very high. Enjoy the stay. Show off to the peers or friends.

The front desk staff was never there no matter what time we walked in. The back door lock did not work. They had not a single extra pillow. And this is next to a discount grocery store that receives groceries at 4 am and the constant beeping from backing up for hours is very annoying when hoping to sleep.

Best hotel in Sun Valley! The hotel is only about a 15 minute drive from bald mountain. The rooms are very clean, free breakfast and has a nice outdoor hot tub to relax after a day on the mountain. While not in Ketchum, there are still cafes and a grocery store in Hailey which is perfect for a weekend getaway!

Great place to stay but I knocked down two stars ⭐ due to the sloth of an elevator. The elevator is slower than molasses. Update: lost another star ✨ due to the ice machine not working working on the second floor.