Fairfield Inn & Suites Anderson - Hotel in Anderson - 2400 E 64th St, USA

This is a decent hotel, I travel for a living. I'm staying here a few weeks, I like the ease of getting on the expressway ,all the restaurants and stores just minutes away. No issues with parking, the rooms are clean and it had a modern vibe. The gym has some standard equipment, and there's a small indoor pool. Not a breakfast person but they do have a small buffet area each morning. If my company needs me in this area next month, I would definitely extend my stay.

Hotel is in sort of a secluded location and looks nice on the outside. Staff were all very nice. Room was pretty disappointing though. Clean for the most part but a little dingy and just had that feeling of not being totally clean. Most disappointing and embarrassing part was having no hot water. Seriously, next to having clean sheets, how do you not make sure there is hot water for your guests. Just really disappointing. Wouldn’t stay here again.

Both my husband and my father work at Marriott so I have been to multiple hotels. I can say without a doubt this is the worst hotel I've ever stayed at. The hotel pool was disgusting I went in and was instantly greeted with a wad of hair. The water looked almost green. There was no towels and the place where they could have been kept was just run down and full of trash. Our room AC did not work it was miserable!! We complained multiple times only to be met with a lame "we will let maintenance know". Not once did anyone offer to change us rooms and not once did we see or hear from maintenance. We let at least 3 different employees know. We stayed here for 5 days and i was sleeping with my head at the foot of the bed with no sheets or blankets facing the AC unit just to get a bit of air flow. I couldn't wait to get in the rental to just get some AC. There was trash all over the hallways and the front desk employees were either MIA or looking completely bored on their phones. I filed a corporate complaint with a dismal unsatisfactory response. Again worst Marriott stay I've ever had. Would NEVER recommend this hotel to anyone.

Room was dirty upon arrival. Vending signs are misleading. There is no vending. Ice machines on 1st and 3rd floors. Light bulb in room was burnt out. Television only worked when it wanted to. Staff was nice. Breakfast was good. Pool seemed dingy. I didn't go in. Gym is adequate. Patio could use some sun cover. My room was bug free. Window unfortunately is screwed shut so don't expect fresh air. There are several charging ports located at various places throughout the room.

Booked a room for three nights. Never had an issue contacting someone the night before to hold my room for me. I am a night shift worker. I tried contacting via the app twice and finally after the second phone call got told they were all booked and couldn’t refund me my money. Luckily I was able to cancel via my app but still hit with a 130$ charge. Disappointing.

Ms. Kiesha at the front desk was phenomenal!! Super friendly, accommodating & helpful. I wanted to check in early in the morning prior to house keeping arriving for their shift & Kiesha went above & beyond for me. She assisted in changing a whole room for me. Sanitized everything!! I could not have asked for anymore out her. Thank you so much for your hospitality!! Marriott needs more employees like Kiesha for sure!!

Positive: "" Negative: There was no hot water in our room. The A/C did not work in our room so after 3 hours they had to move us to another room. And the pool was closed because of a chemical imbalance we were advised. Horrible stay.

Horrible service. Seth at the front desk has no idea what he is doing. Please don’t dare to ask for an upgrade. They don’t know the difference between upgrades and will charge you literally whatever they feel they want to without you acknowledging it. His manager Evelyn Gonzalez is not helpful at all. Although nothing was acknowledged or signed for the additional rates, they feel entitled to do as they please. I would like to see documentation acknowledging rates and video of conversation.