Extended Stay America Premier Suites - Greenville - Woodruff Road - Extended stay hotel in Greenville - 1013 Woodruff Rd, USA

Do not stay here! This place is trash! They are roach infested! They don't clean up and they lie on people. I stayed on the second floor and they accused my guest of smoking on the steps. Me or my guest never smoked a day in my life. I smelled thick smoke in the hallways coming from the mexicans doorway. They have no cameras and no proof of anything! They also will charge you 100 deposit and when the washing machine breaks down won't issue you a refund! What a poor excuse for a hotel! There breakfast is a joke! Expired muffins that made my son sick and that's it! Please spend your money elsewhere this place is horrible! They also never have anyone at the front desk! When you ask for help they have a nasty attitude and look at you like why are you bothering them. Customer service, roaches, and food is trash!

My stay started out pretty good but then turned into a nightmare. I’m on a travel assignment there and rent my room long term so I can keep my things there. I paid by the wk. I came back to my room and they had rented it out and all my stuff was gone. Not willing to reimburse me and the company itself is not willing to help either. I was comped 2 nights but nothing for all my items that are missing!! I spoke to the district manager and he literally hung up on me! A month later and I’m still trying to get in touch with someone who can help. No one has yet to reach back out to me. I have to keep calling them.

The room is clean and spacious the problem is customer service. Staff always have attitude like asking for a paper is hard enough. Pots and pans are not in the room you have to request it. Waiting on that takes about 20 to 30 mins. La la is very nice and helpful. Everytime you go to the desk no one is there. Constantly waiting for someone.

Positive: The room was spacious and clean. The staff was friendly  (House keeping) and front desk lady (African American lady with daughter going to Italy this summer) didn't catch her name. Negative: YES, I thought there was going to be a full breakfast it was only grab and go. I usually pick hotels with full breakfasts for convenience and time/money savings. Negative: ""

Any hotel with bathroom doors that don't have a lock is trash. I would like to feel some privacy and not paranoia. Like my roommate could open the door at any time, accidentally or not. Even the shower doors are transparent like... really? STUPID!!!!! NEVER AGAIIIN!!!!

It's just wonderful, I would recommend this hotel to all that visit Greenville. I will be returning to it on my next visit and around the country. KEEP UP THE OUTSTANDING SERVICE 👏 👌 👍

Rooms are nice and service is great. I like having a separate kitchen area. Definitely delivered and close to the airport.

Rameriez was amazing and very helpful! He was extremely sweet to me and my daughter! His smile never left his face! He definitely deserves a raise! Very polite and when my family and I come back to visit in the near future, we hope to see him and his sweet and genuine smile again! Thanks again, Rameriez! Also, LaLa was super sweet as well and had an amazing smile as well!! -Marissa L. Baker Chalmers :)